Heartland Tire Monticello

The wonderful folks at Heartland Tire were a very bright spot in an otherwise harrowing experience after a blowout on I94. They are kind, professional and very knowledgeable. They located a tire that matched our EV and had it delivered and installed very quickly. It definitely felt like the staff truly cared about our situation and they were very helpful.

I went to heart land tire to have a tire fixed that was leaking. They come out and say it was in a spot were it couldn’t be fixed because of were the screw was located with out let me see for my self. So now I end up buying tires that they said would take 2 hrs I was there at 9 am never heard from them so I called them at 1:30 said we’re almost there getting it done. Then they call me back saying I needed an alignment even though my car only has 27000 miles on it the tires were not even wearing at all the car was not pulling or anything like that. When I girl comes into a place like this I even had the same trouble with west metro I no longer go there and I will not be returning to this place. I went there when it was called good year tire and I took my Pontic vibe and I never paid for wha

Heartland Tire has been so wonderful and easy to work with! They’ve helped me with a flat tire, and have recently gone back for an oil change. I’ve been so impressed with their timeliness, knowledge, and customer service! Highly recommend!

In today’s world, good customer service is hard to come by — but this team went above and beyond. I had an unexpected situation come up, and I was truly blown away by the care and attention I received. The way they stepped in to support me and my family meant more than words can say. Thank you for not just delivering a product, but for showing real care and compassion. That kind of service is rare — and so appreciated.

Went in to get my tire checked for a leak. They told me all my tires were bald and needed replaced. They quoted me $1000 to get all four of my tires replaced. I told them I'd need to wait because I wasn't planning on spending that much today. The technician basically hung up the phone on me after making a sparky remark about cheap tires. When brought up to the manager he couldn't care less. Will not be recommending this place to ANYONE