Hertz Car Rental - Avoca - Wilkes-barre Scranton International Airport (AVP)

The rental was very good. Got the car, I asked for mid size or, bigger. The only down fall when I arrived in Missiori.where I was renting the car. I booked on priceline .wasn't aware that we needed a major credit card to rent vehical. small hiccup. I don't get why they need their credit card.It all comes out the same.Your bank, a credit card?The money is always there for security. But all around it was a great rental and easy. The return at the AVOCA airport herts very easy and quick.THANK YOU

I had a great experience renting from this location. My reservation was with Dollar Car Rental, but I learned at the counter that Dollar is operated by Hertz. The guy at the counter was extremely friendly, informative, and professional. He explained everything clearly and accommodated my needs without hesitation. He really made the process quick and smooth. It was refreshing to be treated with such kindness and care, and I left feeling confident and well taken care of. I’d definitely rent from this location again.

I left Hertz many years ago when they were going through re organization and switched to Avis but thanks to the service girl at Avoca I am happy to switch back to Hertz. The car rentals do not open to 10 a.m. even though flights were arriving at 8 a.m. so I called with my concerns, Avis wouldn't help me so in a last ditch effort I tried Hertz. The girl Norma was amazing, put keys in the car and text me location and instructions. Wow Glad to be back with Hertz.

Hertz certainly knows how to run their business. I have used other rentals in the past however if you want to be certain of professional and caring service that they deliver I only recommend and use Hertz.

Service was prompt, efficient and well organized. Justin was friendly, explained everything very clearly, probably the most cheerful rental car agent I have ever interacted with. The car was ready and the whole process took 15 minutes !