Hertz Car Rental - Conyers - Highland Circle

Customer services was great. Mr. Donald was very helpful making sure I got a suitable car. And very friendly as well. The difference is very clear, simple and affordable, compared to other rental companies. Thanks for all you do @ Hertz Conyers, Highland Circle. God bless you.

I rented a vehicle a month prior to pick up date. I received a call on day of pick informing me that the vehicle was not available. Office was hood. Bathrooms not working had Porta potties outside the staff said it’s been that way for 3 weeks. The staff was very nice. I was not accommodated. I was told I would receive a discount but did not. If I had no sat at the office for over 2 hours. I would have been out of luck. After closing a small SUV came in and I was put in it. However I paid for a 7 seater SUV.

Reading the reviews had me nervous about renting from here. We booked our car through Priceline about 4 days in advance. I went up there around 9 am the day we were picking up our vehicle on 3/13/25 (the reservation was for 1 pm) just because of the reviews I wanted to make sure we would have a car. We reserved a small SUV. When I got there, 1 person was waiting on a vehicle, 1 person being checked in and 2 others waiting. Only 2 employees were working. Let me stop and praise Icesys for a moment. I waited about 40 minutes to be assisted and once she got to me she was so helpful in this whole process. She let me know that they hadn't had any small SUVs for 2 weeks, so she wouldn't know if they would have any until the truck came in. She was kind enough to tell me what they had and also let

I just want to say my wife and I had an excellent experience with this locations. Lex and Tiffany were very polite and professional. There was a slight wait but they greeted each customer, had everyone sign in and handled each customer in the order they came in. Lex was at the register and Tiffany was getting the vehicles and preparing them as well. She had an excellent attitude about handling all aspects of her position there and Lex had excellent energy in making sure everyone was taken care of. They also had a good inventory there as well. Will definitely come back if in need of a rental.

Wifey reserved a vehicle in advance and specifically booked a minivan. She called a couple of times beforehand to confirm the reservation, and each time she was re-assured that everything was set. We arrived about ten minutes later than planned. As we stepped into the office, Lex  greeted us warmly and let us know she’d be with us in just a minute as she finished assisting another customer. Despite clearly managing a lot at once — juggling multiple tasks and keeping everything moving — Lex remained calm and professional.   She finished with a previous customer and started working with us, but the previous customer I had some more questions and she could see that the customer was starting to get frustrated.  Lex asked for our patience and addressed the previous customer’s issues.  About ten