Hertz Car Rental - Kaneohe - Kahuhipa Street

Had a wonderful experience with the service woman Lyla. She helped us out after our car broke down and got us on the road within minutes. Very friendly, and went out of her way to make sure we were taken care of. Lyla DESERVES A RAISE!!!! Thank you Lyla.

I never knew renting a car I would have such a great experience. My girl Van was always so helpful, considerate, courteous, and made me laugh leaving me happier than when I came in. They always had a rental ready to go at a time when I didn’t have a car to get to work on the other side of the island and were great with short notice. I would highly recommend renting from hertz from here if you’re on the windward side and need something reliable with good people and good service. Mahalo Van and aloha to all <33333

I will never use Hertz again after this experiance. Staff is nice but my issue is with Hertz illogical system of running a business. We had a car from Hertz via our insurance company. We went to arrange to return it on a Sunday (at 11am). They apparently are closed on Sundays. We happened to be leaving the island that evening for a trip so asked if we could simply drop off the car at the airport location (which Hertz has and it's open sundays) and were told alternant locations for drop off are not allowed. (Even though the car we rented had to be brought in from another location). During our calls to them we were disconnected many times (I believe it was 5 times) and had to re go through their hold and auto phone system many times. The CSRs we're polite but they were scratching their heads

The staff was by far amazing!! Civa,van and denim,, we're just super helpful, friendly,, professional,,,just amazing people!! Everything was so easy!!! And by far the most aloha,, we've had!! Was from the Hertz Crew kaneohe location keep up the awesome job guys👌👌👌👌

Called damn near closing time and explained the situation with our car issues. Jen was an absolute pro and without missing a beat said that she would be there waiting to take care of us. Once we arrived she quickly got us sorted and into a vehicle and we were back on track. Return of the vehicle was just as quick and pleasant.