Hertz Car Rental - Lancaster - North Columbus Hle

Lancaster, OH · Car rental agency

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Lancaster
#43
of 125 shops
City Percentile
25%
rating percentile
Address
Hertz Car Rental - Lancaster - North Columbus Hle, 1410 Ety Rd, Lancaster, OH 43130
Phone
(740) 681-4291
Website
www.hertz.com/us/en/location/unitedstates/ohio/lancaster/cmhs32?utm_campaign=gmb-Hertz-Car-Rental---Lancaster---North-Columbus-Hle&utm_medium=gmb-websitelink&utm_source=Google
Status
Closed · Opens 8 AM Mon

Hertz Car Rental - Lancaster - North Columbus Hle is an auto shop located in Lancaster, OH. It is one of 125 auto shops listed in Lancaster. Its 3.9-star rating is slightly below the Lancaster city average of 4.4 stars. There are 10 photos associated with this location.

About Hertz Car Rental - Lancaster - North Columbus Hle

Welcome to Hertz Car Rental - Lancaster - North Columbus Hle. Select this location to begin your car rental experience or choose from other locations near you. Enjoy a wide selection of vehicles like luxury and sports cars, SUVs, EVs, vans, trucks... More

Hours

Friday8 AM–5 PM

Customer Reviews

★★★★★ 5.0 Aaron F. · Nov 2025

I recently rented a car from Hertz Lancaster for the first time. We had it for a 10 day vacation and drove it to Florida. Our experience with hertz was great! We had a reliable, clean midsize SUV for a good price. I returned it clean and fueled it up. When I returned it this way hertz told me before I left that the security deposit would be returning to my account. Great experience!

★★★★☆ 4.0 Cindy Taylor · Sep 2025

Booked the car thur AAA. Staff were extremely nice. The quote was $174.00 for 3 days. When i got there I was informed I would have to make a deposit of $250.00. Then they ran a credit check on me when i was there to get the car. (Thank goodness it was good). The car was FANTASTIC! It had a big screen to follow GPS, full tank of gas, very clean. Pros: wow, great staff. I was there right when they opened. He checked the car before we even went in. He was so polite. The car was amazing. I wished it was mine. Cons: the $250.00 deposit. It was refunded. Just let us know ahead of time. (I did let AAA know they should tell people about it). I didn't need the car for 3 days but they were closed on the weekend. I would highly recommend them. Fantastic car, great staff. Definitely wi

★★★★★ 5.0 Alissa Foley · Jul 2025

I had a fantastic experience with Hertz thanks to Ben! From the moment I walked in, he was incredibly friendly, professional, and efficient. He went above and beyond to make the rental process smooth and stress-free, taking the time to answer my questions and ensure I got the right vehicle for my needs. It’s rare to come across someone who genuinely cares about customer service the way Ben does. Highly recommend this location — and especially Ben — if you're renting with Hertz! I am so glad we finally have a different option for car rentals in Lancaster.

★★★★★ 5.0 Erin McMichael · Jul 2025

I want to sincerely Thank Christine and Ben. They went above and beyond. My friend's Mom died and I needed to rent a car, drive to Cleveland and pick up some of her belongings. I really needed a Minivan that could accommodate furniture. They were so sweet to help and truly went above and beyond. We will definitely return to this location in the future.

★☆☆☆☆ 1.0 anthony mulhern · Jun 2024

Update this past week. Picked rental up on a Thursday. No windshield washer fluid, Driver Side front tire leaked air. Stopped and filled it up, thinking just a little low. Little did I know. I'd be filling it up two to three times while out of state. They moved to a different area. You are not able to park where you enter. You are asked to park behind building in a parking lot that is abandoned with other closed businesses. Even yet. They then expect you to walk back around and pick rental up. I did not feel safe leaving my vehicle. I have always been greeted and felt the friendly customer service. This time. The lady was far from that. I have never had to provide another number for the rental. I have always had zero issues. They walked out. "Here's your car. Sign here for the pictures." "

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Car rental agency

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.