Hertz Car Rental - Martha's Vineyard - Martha's Vineyard Airport (MVY)

Charged a ton of money for gas for having a tank at 80% full even though it was completely full. Filled up this car right before dropping it off at the airport. Terrible and don’t suggest using this Hertz if they’re going to scam you like this.

We left a bag in the car with my drivers license… called the local hertz number listed about 40 times no one answers the phone. Called hertz president circle they could not help me immediately and told me to contact the local number — absolutely horrible experience. They also gave me a car that had a quarter tank of gas when we first got it - tried to call for that no one answered either. This is a terrible customer experience for a hertz president circle member. Wont rent again if not resolved.

Well, when you rent a car over a month in advance you hope and expect that the rental company will honor the agreement. Really unfortunate when that doesn't occur and said rental company does absolutely nothing to try and apologize or make things right. Will absolutely do my best to avoid Hertz in the future. Terrible service and awful experience. Don't put your faith in them or you just might ruin your vacation. Budget did a great job of saving the day after Hertz screwed the pooch! Take your money there, in my opinion.

Excellent customer service and a very easy pickup and return. And, the price was right.

Jen was extremely helpful not only with the reservation but providing top notch customer service. Will definitely look to rent from Hertz at mvy airport on future trips primarily for aassistance provided by Jen! - Greg E