MV Autoworks

Brought in 2012 MercedesGLK for battery check, oil change etc…I thought service was very good…very open, great communication orally and in online report and they identified and fixed several additional things all pre-approved by me. Fixing anything on a Mercedes is always crazy expensive so I’m always horrified at the bill but I’m delighted to find a quality shop inVH close to my home. I have two of these old things so will undoubtedly be back soon.

Everyone I have come in contact with at MV Autoworks (yes you Angel and Tony) is helpful and genuinely personable. Their estimates are done quickly and the team works well with insurance companies for repair costs caused by an accident. Their communications with clients are spot on with the timing for appointments and updates. Last but not least the billing is done in a highly professional way with well detailed entries of the work completed and also work that needs to be done.

This time it was just a scheduled maintenance / oil change, but we have been using MV Autoworks for all our car repairs for about 15 years. They have always been good at communication, estimating cost and time, and of course the work has been super. Courteous and professional all the way!

The jury is out and on whether they get a good(honest) review. And one star becomes five. The expression..” do the right thing” when you cannot complete the agreed/expected repairs at a fair price is appropriate in this situation….. Stay tuned. I’ll keep you all posted here and all social media

I appreciate MV Autoworks flexibility [I had to change my original appointment], efficiency and excellent work.