Holtkamp's Trailer Repair

I set an appointment up in advance to get a vehicle wired for trailer lights was told drop it off Monday it will be ready Tuesday by the latest Wednesday. I checked in Wednesday vehicle had not been touched by this point. Friday comes around I reach out and I'm told by Jody I'm going to oversee the job the vehicle will be done today ill give you an update this afternoon...they close at 5pm 445 rolls around no update so I call the shop no answer I call back at 452 a lady answers the phone I asked for jody she says he snuck out early for the day. I said I'm supposed to pick my vehicle up today!!! She says they ran into a problem with it. And jody will call first thing Monday. I ended up picking the vehicle up Sunday morning it had never been touched. Very poor communication and I don't und

My wife and I had a wheel bearing go out on our camper during our trip from Yellowstone National Park back to our home in Michigan. The folks at Holtkamp's got right on it and had us back on the road by noon the next day. We were very impressed with the service we received. Nathan and Jodi were very friendly and knowledgeable.

I have nothing but good experiences with this shop. Excellent customer service, but more importantly, they do honest work. Being a single mother it is hard to find a shop to take my vehicle to. Let’s be honest, being a woman and going in alone to a auto shop is always a risk...we are prime hunting material for most auto shops! I never worry when I’m here, they are honest and fair in pricing and I know my vehicle is getting the right work done. Love the people, love the work!

We where traveling through Iowa in July on our way to Yellowstone. We suffered a turbo failure on our coach about 30 miles from Burlington, IA. we didn't know where to have it towed too, one diesel repair place said "Holtkamp's in Burlington, IA" when we arrived at their shop via a semi tow truck. Nathan was there and suggested we stay in our coach over night. The next morning he and his service tech where looking at our coach and is was obvious that we would have to leave our coach and return to TN. That was very uncomfortable since we really didn't know what kind of repair shop they where. Nathan and I would talk weekly over the next 2.5 months. Our motorhome suffered a major issue and would require a lot of engine work. Nathan assured me that it would be repaired correctly like it was

Very nice people got me in and out in about an hour and they have a huge inventory of truck parts on hand