Honest-1 Auto Care

Super kind staff. My car was out of commission once it made it to their lot, and as far as other mechanic shops go, they were fair. For labor, parts, knowledge, etc. And they left me oreos 🥰

Phenomenal service, overview of issues with the car, detailed analysis, reasonable price and clear explanation of options. Also offer 6-month interest-free financing. My new mechanic.

My husband took his vehicle in and they told him he needed a few things done including all new rotors. They replace them and within 3 weeks, he has issues again. He takes the vehicle elsewhere to be inspected and they show us that they rotors were not installed correctly. My husband takes it back to Honest and they inspect the vehicle. They call him to talk to him about the rotors and say it was a manufacturer’s issue. In that same call, Chloe tells him that she wanted to see where my husband had taken the car to be told that the rotors were installed incorrectly so she went through his glove box and found the invoice from the other place. This is absolutely ridiculous. At no point should that have taken place. The owner later tried to cover by saying they had to get into the glove box to

Great service, friendly staff and the pack of cookies was a nice treat. Alignment and tire pressure sensor replacement. The regularly do my oil change.

Less than 24 hours after having my oil changed at Honest-1, Ladson. SC, my car had lost almost all the 6.9 quarts of oil that it requires to run properly. When I opened the hood, I discovered a gasket sitting on top of my engine compartment. Afraid to drive it, my BMW was towed back to Honest-1, where they proceeded to blame the oil leakage on an unrelated issue and even offered to fix it for an additional $800. Suspecting this franchise location of being unethical and incompetent, I had my car towed to another service facility for a second opinion. Honest-1 neglected to put an o-ring and filter in my car. Unfortunately this Honest-1 location lacks the integrity to admit to their carelessness and has never reached out to me regarding any offer to repair damages. This franchise is backed by