Honest-1 Auto Care

First time going to Honest-1 Auto Care. They were fast and fun to talk with. At the end they gave recommendations and told me it's not needed yet, but will probably needed in the future. I appreciate the honesty of what was needed and let me know why it would need to be done. There was a hiccup with the service after but they were able to resolve it immediately. The service I had done was an oil change and tire rotation, the oil change was cheaper then other places I have been to.

I had a great experience with Honest 1 Auto Care. After realizing that I likely had a brake fluid leak and my pedal was going to the floor of my car, I called this shop and asked if they’d be able to help me in a pinch. I dropped off the car and was told that it would likely be checked the next day, which I realistically had expected. The next day they let me know I needed a new brake line and communicated what options I had. The day after that, my car was ready and my brakes were in working condition again and still are. Super appreciative for the honesty and communication from this shop, would definitely recommend to anyone I know.

I used to like Honest-1 Auto Care Middlesex and went there for a while with no issues. I "always" brought my own parts, and it was never a problem. I called on Dec 8 to book a thermostat replacement and again reminded them I’d be bringing my parts. They said it was fine and gave me an appointment. When I arrived, the new receptionist (I believe his name is Mike) was shockingly rude and disrespectful from the start. He immediately told me they don’t accept customer supplied parts, completely contradicting what I was told on the phone and my history with them. I also noticed other recent reviews complaining about the same person, and now I understand why. I went through with it anyway because I didn’t want to wait weeks elsewhere. The thermostat seems fine, but later that night on the highwa

Honesty is Tariff-Proof We have been customers of Honest-1 Auto for a few years now. Michael at the Front desk and mechanic, Rick, are easy to talk to and completely transparent on repairs and estimates. I have never had a bad experience at Honest and they always go above and beyond to ensure that the vehicle is cared for while in service & that all issues are resolved. Most recently our new car was showing signs of a tire puncture & Honest was very accommodating with our walk-in and the repair estimate was extremely reasonable like always despite other mechanics marking up various part costs for no legit economical reason.

It was easy to make an appointment, the staff were polite and courteous. The waiting area is clean and tidy, and they did a great job on my car service. Any questions I had were answered honestly.