Import Connection

Don & crew seem like nice folks, and I like to support local businesses when I can. Was really hoping that we'd be regulars as we live nearby and drive import cars, but in my experience we're paying around 2x the cost of competing mechanics for basic trans service (even dealers). So I wish you the best, and maybe your experience is worth it, but we plan to move on to someone more affordable. Your mileage may vary.

If I could take stars away from a business, I would in this case. My experience was the worst I've ever had with an auto repair shop. I contacted them on 7/2 to make an appointment for repairs on my 2007 Volvo S80 and was told that the first available appointment wasn't until 7/16. I didn't have a problem with that and dutifully dropped the car of on 7/15 after hours. When I stopped by late on 7/16 to see what they had found (check engine light was on and was leaking coolant) I was told they wouldn't be able to get to it for 2-3 days. I finally heard back from them late on 7/19. The coolant fix was going to be +/-$800 and they recommended clearing the check engine codes to see what was the "real" code(s). Given the age and mileage of the car I said I'd like to think about it over the wee

Great place with nice honest staff! Brought my Volvo V60 in with check engine light on. Don told me they would work it in and gave me an estimate of when it would be done. They fixed the issue and got the car back before they said! Car was clean inside like no one had even gotten in. Appreciate Don and the mechanics for working me in and getting the car fixed in no time at all! Definitely my go to shop now!

My vehicle would not start on Thursday morning June 8th. I called Import Connections to bring it in. I was told wait till tomorrow, as the shop was full today. I had my vehicle towed there on Friday morning June 9 around 11am. I called that afternoon at 4:46pm to check the status of the diagnostic. I was then told it was just pulled into the shop and they would get to it Monday morning. When I called at 12:34pm,I was told that they were diagnosing it and would call me as soon as there was an answer. I didn't hear back from anyone and called at 5:19pm on Monday June 12 and the business was closed early. I called this morning at 9:22am and was told that the mechanics come in around 11am and he would give me a call to let me know their findings because he l left early yesterday due to graduat

Dropped off my 82 VW Vanagon for an idling issue, they got it fixed within a few hours. Super friendly and I’ll definitely be going back if I need other work done! Thanks!!