In Tune Automotive

The tow guy was nice so we brought the car here. They changed the battery, but didn't fix whatever problem causing the check engine light. Staff was disinterested in business. Cold, unfriendly, depressing. Go down to Chris's Auto Repair down the street, he'll take care of you. Also, In-Tune didn't even close the car hood correctly. So weird and unprofessional.

I'm so damn tired of the cliche of car repair places seeing an easy mark (a woman) and charging whatever they want. My mother took her car to this place after getting TWO different opinions saying the problem was a belt and a water pump. This was the only place that felt she also needed an alternator. No real explanation, no print outs showing they tested the alternator and it needed to be replaced (which is something AAA did for me in my driveway). Just the good old "trust me bro" you need this $500 part. On top of the other parts and a $150 diagnostic fee. Which is actually more than what the only service station in Weston charges. And most other places will include/waive that fee if you get the repair done at the same place. No, make sure you SQUEEZE every last dime you can, especially

Car needed to be towed. Tow guy was very pleasant, and manager I spoke to was also very helpful in getting my car to the final destination.

Tim S. was my service provider and I can’t say enough about what an amazing experience I had. I was beyond frustrated at some failed service requests over the last 24 hours and could not have gotten luckier with this business and specifically Tim. A real pleasure to talk with, educated me on so many parts of automobile best practices and just could not have resulted in better outcome. THANK YOU TIM!!!

Craig was great and prompt. My starter failed and I needed to leave town the next morning. He called 4-5 of his connections in the city and we were able to find a mechanic to do the work that night. He even dropped me off at my hotel which was very nice!