Integrity Auto

I thought I was going to some good people but it turned out I was wrong. Gotten a truck from them for 3 months now and already needs a new transmission. Been respectful an nice towards them by asking for a trade in or my down payment back. He said I will have to put a whole down payment down again in order to do a trade in. Mind you I only had it 3 months. Another down payment an only having it 3 months plus a new transmission is ridiculous. I will not recommend going here. I thought they were good people but it’s not right to sell a vehicle with so many major problems. PLEASE GET A MECHANIC BEFORE GETTING A VEHICLE FROM HERE. I made a major mistake ‼️‼️‼️

The whole staff is super nice and the process of buying my vehicle was quick, easy and painless. I absolutely love my new truck and am so glad I chose Integrity Auto of monroe to do business with.

They've really taken care of me and my family. They made sure we got a vehicle we loved & fits our big family for the amount we had + an awesome warranty. It wouldn't crank Wednesday in the rain, so John drove from shreveport to charge the battery. We followed him back to the dealership & he had our battery replaced as quickly as possible. Our key remote crapped out so he ordered us a new one. They really treat you right & make you feel like family.

Went from a 5 star to 0 star because of trying to take advantage of my situation. Never seen a dealer mark up the price on a vehicle a vehicle by $3610. Price advertised for 14,990 but when the paperwork was given vehicle was 18,600. Questioned my salesman about the markup to which he stated that the manager told him due to my situation the bank would charge a fee for those in BK so it didn’t matter, then tried to justify talking about it comes with a Berliner that was even on the truck. In business or in general details and honesty matter because had the paperwork been drawn up at the price advertised for it would’ve been driven off the lot the same day. 2nd time a small time dealer in the area tried to pull a stint like this but one knows when to walk away

Have bought a couple of vehicles from John Salazar and have been respectfully treated by all that work there and they're always there to help. John has gone the extra mile helping me find the right vehicles and will continue buying from him. I trust him! He also will get back with you should you call.