Ivy Creek Gracious Retirement Living

I had the pleasure of having a lovely tour with Diana the other day. I have been on property many times before, but at last, carved time out aside to tour the entire community. Throughout our travels, I got to experience the: Chapel, library, computer room, movie theater, hair salon, fire pit with comfortable chairs surrounding, outdoor patio with raise container gardens, and in-house therapy on site with Legacy. There is even a full kitchen right off of the activity area for personal use. When I arrived at meal time, I had the pleasure of hearing a resident playing the baby grand piano and I heard this is a standard before and after dinner each day. How lovely! I have also stopped by on other occasions and have experienced their in-house choir singing proudly and loudly as they practice.

I am writing to express my disappointment and concern regarding the meal service at Ivy Creek Gracious Retirement Living where my client resides. There is nothing gracious about this place! My client has been recovering from an injury which prevents her from eating in the dining room, therefore, she has been getting her meals delivered. Today she was given a takeout container with a scoop of what was referred to as “ Country Scramble” presentation alone looked like something I might give my dog after I scraped the pan (although I would present it in a more appealing way) there was nothing else provided, I.e. toast, fruit cup, beverage. I took the slop to management and they said that it looked that way because it was “cold!” In addition they advised that if residents get meals delivered th

After touring the complex with Diana, we were impressed after our first visit. Diana was very informative and accommodating. We decided to tour with our mother and she was impressed with the complex and the amenities. The Managers Laurie and Jeff and Assistant Managers Diane and Bill were very accommodating and understanding to our mother's needs. We highly recommend this senior living complex to anyone considering downsizing.

My mother has been at Ivy Creek for over three years. For the exorbitant price she pays, the quality of food, cleaning and maintenance are sub-par. I regularly am informed of frequent turnover of the management team, maintenance staff, kitchen and wait staff as well as cleaning team. Meaning there are significant gaps in support and quality. The food is over cooked, low quality, same things over and over. Cleaning is supposed to be weekly but often weeks are skipped, when they do clean they barely do the job. She has made some nice friends and is reluctant to leave for that reason. The exterior of the building always looks nice and the interior appears to be kept well enough. She does appreciate the organized bus trips to go to lunch or if needed to get to an appointment. Overall it seem

I’ve been here with my dad for two days helping to get him settled. I’ve Creek is beautiful, there are tons of fun activities (looking forward to visiting the movie theater) and the food is great. The facility is very clean and beautiful at work lines the walls of each corridor. Management is phenomenal. They have gone above and beyond to make us feel at home! (They’ve visited twice with welcome bags and multiple times to check in.) We are so impressed! Ivy Creek is a hidden gem.