J W Truck Sales Inc.

I bought my dodge ram 2500 here. We worked out a deal I liked and paid cash for it. The truck had an issue recently and Bret, the service manager, fixed the issue, had it back to me as quick as possible but what I like the most is how he kept communication with me 24/7 regarding the truck throughout the entire time my truck was being worked on, I never felt left behind, I was always aware of everything. Bret is the person I go to for everything although he is the service manager only but I feel only comfortable talking to him because he is a man of his word and does what he says he’s going to do & I respect the hell out of that. Every time I had any kind of issue whether it be small or big he’s always fixed it quick and at 100%. Bret is the reason why I am satisfied with my purchase at JW

I bought my box truck from Ladd, and the entire experience was amazing. He was extremely respectful, patient, and made the whole process simple from start to finish. It took me 10 months to finally get everything together, and Ladd never rushed me or made me feel pressured. He stayed helpful the entire time and made sure I got exactly what I needed. If you’re looking for someone who truly cares and makes the buying process easy, I highly recommend Ladd.

We purchased our cargo van for our business from JW Trucks, and the experience was excellent from start to finish. We worked with Tino, who was an absolute hoot. We bonded over 90Day, which made the whole process feel more fun. The biggest shoutout, though, goes out to Stacy. She went above and beyond to help us resolve an issue that dragged on far longer than it should have due to state complications. She guided me through every step, checked in consistently, and made sure we got exactly what we needed in the end. Her communication and follow through meant everything!! 5 out of 5. We will absolutely return and recommend JW Trucks to anyone looking for great service and people who truly care.

Bought a 2020 F-350 with landscaping body with "125 point" inspection only to have a leaking gas filler line the moment I went to fill it up the first time. Contacted sales rep Ladd and they didn't seem to want to help me even though I purchased a warranty. Nice truck but its the principal of doing solid business. As soon as you sign the paperwork its your problem. My lesson was to not trust salesmen word and to get all vehicles pre inspected before buying.

I used Matt Baske and could not have had a better experience. He is knowledgeable and passionate about trucks, really knows his stuff..... And he picked out the perfect truck for my needs and made it quick and painless in less than 24 hours... I will be returning to Matt for future fleet needs.