J&A Truck & Auto

Franklin, NJ · Auto repair shop

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Franklin
#3
of 17 shops
City Percentile
69%
rating percentile
Address
J&A Truck & Auto, 172 N Church Rd, Franklin, NJ 07416
Phone
(973) 919-8556

J&A Truck & Auto is an auto shop located in Franklin, NJ. It is one of 17 auto shops listed in Franklin. Its 4.8-star rating is above the Franklin city average of 4.5 stars. It ranks #3 among Franklin auto shops by combined rating and review volume. There are 3 photos associated with this location.

About J&A Truck & Auto

Brings top notch Auto / Truck Repairs to Northern NJ.

Customer Reviews

★★★★★ 5.0 dustin pursi · Mar 2025

Huge thanks to Joe and his crew, I highly recommended this shop! Firstly, they got my vehicle in right away on a weekend afternoon, when everyone else is closed. I needed emergency brake repairs and couldn’t be happier with the service, price, and how fast they did a quality job! Everyone was friendly and Joe did an awesome job explaining everything. We’re super thankful to have a fair and great mechanic right in the neighborhood, and we'll be going here for maintenance and repairs from now on.

★★★★★ 5.0 Paul Sutphen · Jan 2026

Joe responded to provide emergency help to get me back on the road on a Sunday afternoon. Was very polite and friendly. Very dependable.

★★★★★ 5.0 Eduard Ago · Jul 2025

Great shop very reasonable prices sam was very thorough with communication with my jeep and big Joe was fast and efficient replacing my EGR that I went to JR Auto Service LLC said Maybe 🤔 he could or can't an wasn't sure an lied to me 😞 Everytime I went there and Joe was honest and trustworthy at J&A i would Recommend this place to family am friends. God bless

★★★★★ 5.0 Roberto Soto · Oct 2024

I had the pleasure to meet Joe at his shop, this place is new to the area but it has great potential. Joe is an ASE certified mechanic. When I arrived to the shop, he was in the process of replacing a Chevrolet Malibu 2019 engine. After watching that, I felt confident enough to hand him the keys to work on my vehicle. Joe listened and paid attention to my concerns. He give me advice on my mechanical concerns and provided pictures, explained and described the issues via phone. I appreciated the labor and parts discounts for my mechanical repairs. Also, when I mentioned that I did not had a ride back home, Joe offered to drop me off at home. Overall, I had an amazing customer experience. I am happy with the repairs and also with the transparent communication before and after the repairs. E

★★★★★ 5.0 Tracy Franz-Garrity · Nov 2024

I can't say enough good things about my experience with J & A Truck & Auto! From the moment I arrived, I was greeted with a friendly smile and a willingness to help. Joe took the time to thoroughly explain the issues my car was facing and walked me through the repair process step by step. His expertise is evident, and I felt confident that my vehicle was in good hands. Joe worked efficiently and had my car ready much sooner than I expected. The repairs were topnotch, and he even took the time to do a thorough inspection to ensure everything was in perfect condition. What really stood out to me was his commitment to customer service. He answered all my questions and made sure I understood everything about the work done. It's rare to find such a combination of professionalism and genuine c

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot

Services

Auto repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.