Jack's Auto Repair

Norfolk, VA · Auto repair shop

Rating
4.4/5
★★★★☆ 4.4
Reviews
20
Rank in Norfolk
#131
of 382 shops
City Percentile
46%
rating percentile
Address
Jack's Auto Repair, 7044 N Military Hwy, Norfolk, VA 23518
Phone
(757) 219-2208
Website
www.jacksautorepairva.com

Jack's Auto Repair is an auto shop located in Norfolk, VA. It is one of 382 auto shops listed in Norfolk. Its 4.4-star rating is above the Norfolk city average of 4.3 stars. There are 8 photos associated with this location.

About Jack's Auto Repair

Jack's Auto Repair provides auto repair services including suspension, brakes, oil changes, engine and transmission work, tires and more in Norfolk, VA.

Customer Reviews

★★★★★ 5.0 Joni Valentine · Mar 2026

Everyone here was super nice and worked with my cars warranty when I had so much trouble finding a mechanic who had even heard of the warranty that I have on my VW! Work was reasonably priced and done quickly. It's hard to find a good ol local mechanic that does quality work so I'm glad I found Jack!

★☆☆☆☆ 1.0 Jason Carter · Dec 2025

I will keep this review to the facts. I took my vehicle in to be assessed, identifying that my vehicle made (makes) an undeniable rattling sound when the vehicle would start and also while the vehicle was being driven. After the assessment, Jack's auto repair quoted me a cost, and I agreed to that cost. Less than a month after picking up my vehicle, the same rattling had returned. I then took my vehicle in and let them know that I was experiencing the same issue (rattling when I'd press the accelerator). A week later, I'd called for an update to which I was "assured" that after the vehicle had been driven by technicians "both on the highway and on business streets that the sound could not be reproduced nor witnessed" (almost verbatim) while they drove it. I picked up the vehicle only to h

★☆☆☆☆ 1.0 Ronald Eick · Oct 2025

Took my 2012 Volkswagen cc into the shop for coolant leak jack told me it was my water pump would cost me around $1150 to replace I said go ahead get it done. Had my car back for around 4 months now and leaking coolant again this time I took it to the Volkswagen dealership they said buddy you need a water pump the shop you took it to only change the seal not the pump and we know this because the water pump part number is the same as the number on the motor block meaning this is the original pump that came on the car I called jack he tells me the car he had work on it must of lied to him about doing the work !!!!! And he won’t give me my money back even with a Volkswagen dealership telling him this information

★★★★★ 5.0 Stan Saunders (Stanny) · Aug 2025

Jack's Auto Repair saved me a lot of money by installing an oil pan that I purchased for my 2002 Volvo S40. If I had taken it to a Volvo dealership, the cost for parts and labor would be twice as much as what Jack charged. Plus, the work was done within 24 hours. My car no longer leaves an oil puddle when parked. 😊Having a team of qualified professional mechanics who take pride in their work, I can enjoy driving it without the worry of engine failure due to the loss of motor oil. Thank you, Jack.

★☆☆☆☆ 1.0 Adrien Ragland · Oct 2025

Took my car to this gentleman was lead by his reviews that it was a good shop . No it is not he took advantage of me because of my age I don’t believe he even did the work I paid him to do on my car .

Accessibility & Amenities

✓ Assistive Hearing Loop ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Auto repair shopBrake shopCar repair and maintenance serviceHeating contractorOil change service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.