Japanese Car Specialties

Newbury Park, CA · Auto repair shop

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Newbury Park
#11
of 34 shops
City Percentile
39%
rating percentile
Address
Japanese Car Specialties, 300 Giant Oak Ave, Newbury Park, CA 91320
Phone
(805) 499-6178
Website
japanesecarspecialties.com

Japanese Car Specialties is an auto shop located in Newbury Park, CA. It is one of 34 auto shops listed in Newbury Park. Its 4.6-star rating matches the Newbury Park city average of 4.7 stars. It ranks #11 of 34 auto shops in Newbury Park. There are 5 photos associated with this location.

Customer Reviews

★★★★★ 5.0 Porto · Nov 2025

Benji is the best. I’ve have been in a few times for repairs on my Toyota 4runner and have suggested service to my friends and family as well. The shop is honest and understanding. The man is busy so you must be patient with his method, but I assure you it is worth the wait to know you are being dealt with in a fair and respectful manner. I would recommend Benji 100%. I am highly satisfied with the integrity of business conducted at Japanese Auto.

★★★★★ 5.0 Theresa Brar · Dec 2025

Top quality work, friendly customer service, reliable. Been going to Benji there for a long time & he's taken good care of all our family's cars

★★★★★ 5.0 Gabby Marcuzzo · Aug 2025

I can’t recommend Benji at Japanese Car Specialties enough! I called in a panic because the trunk on my Toyota SUV wouldn’t close. Benji told me to come by, and he took care of me right away. He was kind, accommodating, and made what could have been a stressful situation completely easy. He quickly fixed the problem and had me back on the road in no time. I’m so grateful for his excellent service and professionalism. I’m thrilled to have found such a reliable mechanic nearby and will be bringing my Toyota SUV here for all future service needs. Highly recommend! ⭐⭐⭐⭐⭐

★☆☆☆☆ 1.0 Jake · Jan 2025

Really bad customer service and unprofessional! I called on Saturday, January 25, 2025 and asked about scheduling an oil change for the following Monday. The gentleman said if I showed up at 8 AM when they open that they would have me finished in an hour. I showed up at 7:55 AM and there was nobody in the store. I understand they open at 8 AM but usually there’s Employees there getting ready for the day. Someone showed up there at 8:02 AM. He then went to tend to other things and left the front desk unattended. He came back about 8:06 AM and just put a piece of paper on the desk with a pen and walked away. I filled out the paperwork and about 8:13 AM. Another gentleman came in and asked if I was there for an oil change? I Showed him my coupon and he said it does not include synthetic. If I

★★★★★ 5.0 rhyder day · Oct 2023

I went here a bit ago but didn't review because I had no clue how great this spot was until I had such an awful experience with another. We agreed on a price that seemed too good to be true for a Subaru. They called me and let me know they ran into unforeseen issues so it would take a bit longer. When I picked up my car, I was charged the same price as talked about, even though things had not gone nearly as smoothly as they wanted. The staff here was clear, communicative and honest. Did great work as well. Id only take my cars here from now on.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Oil Change ✓ Mechanic ✓ Restroom ✓ Appointments Recommended ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Auto repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.