Jeff Wyler Honda in Florence Service

Jay Sammy is thorough and explains the conditions of your car, without being patronizing. Really helped me find the best service solutions for my financials. 10/10 customer service. I enjoy their waiting area to work remote. their package oil change deal is great for my specific electric/hybrid oil needs as it can be pricey at other places.

I cannot give enough stars! The experience we had with Jay and crew in service and Vonda and crew in the body shop are unlike any I’ve ever had with a dealership. I’m traditionally a pretty skeptical person with service departments, but these folks went above and beyond by finding discounts and recalls to help with the cost as well as finding efficient repairs that would be really cheap while they were already inside the engine on the insurance companies dime. I’ll be returning and referring them into the future. Great people and service!

Salesman are fine. Buying the car was fine. But everytime I bring my car in for service- I’m being upsold. I replaced a tire myself a week prior and the guy in a flat bill tried to tell me I needed 4 new tires… Said he noticed I had one mis matched but it “looks like it’s about due” That tire was one week old.

My daughter & I have brought her 2014 CRV here several times & we haven’t had any major issues until 10/16/25. Older Honda vehicles have entirely too many issues & her CRV proves that! Mid-September, her Honda battery which has a warranty was failing so we brought it in. The battery was replaced, but the technician also found her starter and alternator were bad. Both were replaced, but here’s the kicker… My daughter & I have full time jobs & we also have part time jobs so there is absolutely no way for either of us to be without our vehicles even for a day. The so-called advisor informed us that we could get a brand-new starter & alternator, but it could take up to 2 weeks to get it & there is NO WAY that we could be down one car! The advisor then told my daughter that she could do the aft

Service itself was fine. However, please don't flirt with me and keep trying to. Please just check me in, make sure my car is okay, and let me know when you need my money. You don't need to ask for my number(even though you have my name pulled up and all of my information is there), ask me on a date, especially when I've told you I have a boyfriend and am taken. The service was fine, but focus on your job and not trying to get with a girl who clearly isn't interested. Please and thank you. I won't be coming back because I was uncomfortable and didn't care if the problem was even fixed.