Jiffy Lube

I am extremely impressed with the service at Jiffy Lube in Ayer. Kevin, the manager, is outstanding. He immediately put me at ease with his knowledge, professionalism, and clear transparency around pricing and procedures. The prices are far more reasonable than the local dealership, and the quality and thoroughness of the service are unmatched. On top of that, scheduling was easy and the service was completed quickly. I couldn’t be happier—this is truly a five-thousand-star experience.

Ayer Massachusetts location is the only one I've gone to that I trust with a car. Would recommend them to others. The manager Kevin was honest about how bad my bestie brakes were and all the issues with my bestie car. The young lady who works there was great too. I hope they know we appreciate them.

It's a good place, but has its issues. The service is quick and fairly cheap, so it's great for a quick fix-up. My main issue is the upselling, though. 2010 Corolla, and every time I go I'm told that someone worked at Toyota and the company recommends the premium oil, even when I say I just want the regular stuff. The last time I went and once again denied the premium oil, I was asked (something along the lines of) if I "wasn't looking for it to last". When I go, I end up feeling pressured into getting a more expensive service that I don't want, but I just firmly state that I only want the regular oil. Overall rating ~2.5 stars.

Great service. I came in for an oil change, and they did a very thorough check of my vehicle and found things that badly needed to be replaced for a very cheap price. Highly recommend.

Top notch service & crew ! Quality exchanges and service with auto care tends to be a rarity. It was a refreshing experience to be met with excellent customer service, skill, and honest exchange without any predatory practices around upcharges or pressuring into unnecessary repairs. The store manager worked with me and my budget to address the now problems and later problems to get my maintenance care plans sorted.