Jiffy Lube

I had a great experience during my recent visit to Jiffy Lube on University. The staff was professional, attentive, and well-informed from start to finish. Raushanah, in particular, was outstanding. She was polite, knowledgeable, and took the time to explain everything clearly. I appreciated how she provided practical tips for maintaining an older car—especially regarding oil condition and usage patterns. She helped me better understand when a change is truly necessary based on how the vehicle is driven, not just mileage. While fully respecting company protocols, she still found a way to offer thoughtful, personalized guidance that helped me make informed decisions. She also coordinated support with the team she worked with smoothly when needed and maintained a calm, respectful presence

They do not inform you about the cost of the service ahead of time, so I assure you will be shocked since the prices are too high; for easy service like changing headlight they charged almost $40. Not recommended

R. Ross was a great technician who helped me out with my oil change. Super patient, friendly, and understood I was in a rush and didn't press for additional services. Appreciate the communicative team and also their attention to detail! (I had some gunk on my windshield affecting visibility, which they took the initiative to clean.) Thank you 🙏

Worst mechanic I've ever had in my life. Please stay far away from anything but an oil change here. After Jiffy Lube installed new pads and rotors on my vehicle, I had an inspection done a few months later by another reputable mechanic. They said incorrect sizes on the front and suggested I go back to Jiffy Lube to have them replace it. The mechanic is a rude, arrogant, stubborn human who is uninformed. He refused to compare the specs of the parts that were originally installed by Jiffy Lube with OEM spec of the vehicle. He instead insisted it was that my brakes need bled. He "bled" the brakes and came out worse than when I brought it in. Taking my car to the dealership now after wasting my morning. Again, DO NOT LET THIS MECHANIC TOUCH YOUR VEHICLE. UPDATE: SUBARU CONFIRMED THAT THE INCO

⚠️ Major Safety Hazard! Do Not Use This Shop. I hired them to replace the front brake rotors and pads. When the brakes felt spongy, I asked the mechanic to re-check. He was arrogant and lied, insisting the size was correct and blaming the issue on air in the brake lines. He bled the brakes and stated he also verified that the size of the rotors were correct (he lied). Two days later, another mechanic from the dealership confirmed Jiffy Lube had installed the wrong size rotor and pad. This is a life-threatening safety failure due to negligence of the Jiffy Lube mechanic! They disregarded my safety and tried to deceive me. For your safety, avoid this mechanic.