Jiffy Lube

Went for a routine oil change, left with a stripped oil pan that cost me $600 to replace. Didnt even acknowledge it at the time, they told me they "couldnt finish the oil change but come back tomorrow and our manager says he can do it." I was leaking oil, brought it to my shop and it turns out the entire pan was ruined. Do NOT go to this location, the employees have no experience and you will literally end up paying for it when they damage your car.

I have never and will never review a place like this again, it's just not my thing, but someone has got to do something about this place. Everyone I know who's gone to it has had something damaged or missing when they got their car back. I went in for a routine oil change and coolant flush, they didn't test the equipment at all, just flushed and filled, missed a massive leak in my system and almost destroyed my car. You cannot convince me there is a single person in that building who has ever even looked at a car before. This place has to be shut down and investigated.

My truck was lighting up with warnings so I pulled into Beverly Jiffy Lube hoping it was just a delayed oil change. The technicians all immediately started checking my truck, changed oil, checked filters, tires, etc. and were very thorough. Two fluid lines were due for a change and they showed me them and gave their recommendation. My truck was back in great shape in less than 20 minutes! The price was excellent and everyone was very friendly, helpful and considerate. I am new to the area, and I’m happy to have found this place. I’ll be back!

BUYER BEWARE! My oil change went without a problem and was quite prompt. With that said, the manager called me out and showed me my brakes and told me that I needed a rear brake job. They said they could do it right then as well. I decided to wait and I took my car to my own auto mechanic and was told that my brake pads had at least 50% life left in them and I did not need a brake job. I think jiffy lube is fine for an oil change, but I would not believe anything they tell you about any other repairs you might need.

Came in for a full synthetic oil change. Heard a rattling sound as I was driving away, I thought it may have been something benign until the sounds got more violent. Pulled over in the next safe parking lot to see the skid plate dangling and damaged. It was damaged from the scraping against the road. Called it in to inform them, they told me if I can get that last bolt off, I can bring it back and they will take care of everything. I didn't have my tool box with me so it took some time to find a tiny multitool in the truck, then did the removal by climbing under the truck while it was raining in this parking lot, scuffing up my coat and getting all dirty. I spent an hour getting it off, driving all the way back in traffic, then waiting in for them to pull it in and reattach it, just