Jiffy Lube

CJ did great today. Cold Saturday morning, he was by himself and still got us in and out in less than 20 minutes. He also even took the time to show us something on the car we might need to have looked at by the dealership when he didn’t have to. Great work. Thanks.

Great experience with CJ, Haydn, and the other guys. Fast service and great conversation. Very attentive and forthcoming with knowledge about my vehicle that I wasn’t aware of. Great group of guys. I’ll be back.

Update: This situation is still not resolved. Though Jiffy Lube has told me that they 'own' this mistake, I have faced further administrative and bureaucratic delays and stonewalling. Their 'Fleet Response' representative has called me, sat silently for 19 seconds, then documented that she 'attempted to make contact' before setting her phone to an 'out of office' message. She has indicated that she would send me emails including documentation and sent blank emails except for the 'thank you' closing. She has never once responded to an email within one business day, and her valuations of my car have been well below market value in the current market. -- This one is for the owner: This morning is the fourth morning my car is spending in bay 1 of the Jiffy Lube on 87th street in Lenexa, Kan

DO NOT COME TO THIS LOCATION. We came in for an oil change for a family members vehicle. After the oil change, on the way home, we could hear a dragging noise. What makes matters worse, they kept us an additional 10 minutes at the 87th street location to secure everything back in place, after taking apart the skid plate, to complete the oil change. Upon our arrival home, 2-3 screws fell out of the skid plate, and on to the driveway. We called back and talked to the manager, who was incredibly rude and disinterested in resolving the problem. I’d give 0 stars if I could. The Jiffy Lube location in Shawnee is superior in every aspect.

Definitely do no come here. I never experienced a wotst oil change in my life! I should have known why there was no customers on a Saturday afternoon! I didn't go with my guts. Once guy only originally, checked me in! Scanned my car but didn't ask for any of my personal information. I just bought this car and first time visiting Jiffy lube! They didn't do any of the free inspections! The guy seemed like he was drunk or high. They kept changing the price on me. They couldn't when give me a receipt! Do not go here at all! Go-to Valvoline or Walmart or anywhere else. This place is a scam. I should have left but didn't have time to run around!