Jiffy Lube

I’ve been coming to this Jiffy Lube location for about six years and have always had smooth, straightforward experiences, until today. I came in to check whether my oil change was needed since it has been about six months but I’m still roughly 3,000 miles under. The interaction with the employee outside (Diego) felt unnecessarily tense from the start when I asked clarifying questions. I was told I could not drive my car in or remain inside due to a “new company policy.” The employee also mentioned the location is under new franchise/ownership and that policies have changed. That may be true, but the policy itself wasn’t the main issue. It was the tone and the way the conversation escalated. The explanation was delivered defensively rather than professionally, which made the situation unc

wonderful people inside, really kind. they are very honest with the work they’re doing and explained everything to me piece by piece (especially since i don’t know much about cars). they’re very careful and so lovely to all the customers that have passed through. i’ve heard their recommendations for everyone and it’s been nothing but helpful. thank you to Elara & Pat!

I had a great experience at this Jiffy Lube thanks to Jacob. A chunk of ice fell off a truck and got underneath my car, loosening the scraper guard. All it needed was a simple washer, but I was far from home and worried it might turn into a bigger problem. Jacob took the time to help me out right away and fixed it quickly and kindly. He didn’t make it a big deal, just genuinely wanted to help. That kind of service really stands out. I was very grateful and couldn’t be happier with how I was treated. I highly recommend this location because of the kindness and professionalism I experienced here.

Diego and Patrick were amazing. They helped me with my oil change along with educating me on a few mechanical items that I was not previously aware of. They’re a great team and will bring my personal vehicle there for every future oil change that is needed. They went above and beyond. Thank you guys!

Elara was the best! Super helpful everything was straight to point, clear, and explained. I will come back just because she was amazing.