Jiffy Lube

Great team here at the Sunnyvale/Mary Ave. location! All 3 team members I interacted with were extremely kind and professional. From the folks at the front desk to the tech's in the pit, they were outstanding. I’ll be returning just because of this. Keep up the excellent work!

Ill save you time they charge more than double the advertised price at checkout bait and switch. They refused to perform the services advertised in the lobby. BYO is $120 for Euro and Jap cars, with canister filter. Because they are not confident in their ability to screw in a single large bolt... that should be the same confidence you have in them. pass

They have all the tools I've been asked by many people, "Why would you go to Jiffy Lube?" I always reply, "because they have all the tools." Of course I could do this work myself, but I don't own the tools, the bay, the filter, the fluids or even a convenient place to do the work. I've been coming to this location for nearly a decade. They've go through various employees and managers, but 8 out of 10 times I have no problems. The trick to having zero problems is to use the provided windows to observe the technicians while they work. If they miss something, let them know. This most recent visit, I got an inquiry as why I was taking photos, and I replied in graciously that I am a Google Local Guide, even showed the tech my profile. I watched as one of the technicians accidentally put P

quick & good service. i have 130,000 miles on my car; they suggested i get the intermediate service. it was too expensive, IMO, but i needed it done. next time, i would look around more, esp in this economy

Replaced valve cover gasket with the manager Louis here. He promised warranty and quality installation, after he done the job the smoke is still coming from the gasket. He REFUSED warranty and timely repair on my car and simply blowing me off. 1. While he was replacing my gasket, it was rainy heavily outside, my whole engine area was wet and he refused to take my car inside the working bay. Very unprofessional. 2. The engine is missing several important screws, when he disassembled my engine, he put all parts and screws around the engine bay area instead putting them on a container or pan. He can't even install my air intake back correctly, I had to point out several time before he poorly assembled it back. 3. I had oil change here too, they didn't even tight up the oil drain with correct