Joe's Auto Service - Carmel

I have nothing but good things to say about this shop! I dropped my car off for an oil change and tire rotation a little before 1 PM on a Friday and it was ready within an hour. I was able to make an appointment online and communicate with the shop through text message. Zack was courteous and very respectful of me as a person and of my time. He and the techs did not try to talk me into any unnecessary repairs. I will not hesitate to return!

It was super easy to schedule with this shop and they communicated well! I turned in my car at 8 am, got a call with the issue by 9:30 am, and then it was ready by 12:30 pm when I was worried that it was gonna take more than a day to get done! They were super nice too and I thought it was a fair price as well.

This is the Noblesville location I had this experience with. NEVER AGAIN! Last Monday, December 29th 2025, I dropped my van off with the GM to take a look at my engine motor mounts to be replaced. He called me that afternoon and told me the three motor mounts needed to be replaced, which is what I expected. He quoted me $1498 and said that I needed to pay a deposit for the parts. I gave him my credit card to charge for the parts. He told me the parts would be in the next day, Tuesday, and I could pick my van up the next day on Wednesday the 31. Wednesday came and I never heard anything. Thursday was New Years so I expected to hear something on Friday. Friday went by and I never heard anything so I called at 4:30pm. The GM said that it would be done by 2pm on the following Monday. I heard

We are new to the area. We were looking for a good mechanic. We have an Audi- and prefer local if we can. Joes gave me a quick and reasonable estimate. No upsell. No “discovery” and even recommended not to have one service. Plus very quick.

We had taken our truck to 2 different shops around the area. Not one could figure out our defrost trouble. Plus it was weeks to get it looked at. I called about 8:30 am and by 4:30 pm I was picking up the truck repaired and 1/4 of what we were told the possible cost would be by other shops. Highly Recommended we will never go anywhere but here