J.R.’s Towing & Recovery

Not sure who was worst, Progressive or this J.R.'s towing. Waited for over a hour for them to show up to have the driver say "I can't tow you. I have a soft tire. The boss told him to just cancel the call" the left. That was it. Poor way to run a business and leave us stranded. No suggestion, No sending out another truck. Just left. After posting my review, the owner called me up and was very nasty with me. He said I was a liar and that I try pulling one over on progressive. He told me that his driver never said he couldn't tow me and that I was too cheap to pay for the trailer to be tow with it. As with the tow company that did tow me, I had unhooked the trailer so it could be tow as I had told his driver. The owner was not even there to know what his driver told me. Money was not the iss

Ethan was an absolute all star. We blew a tire on interstate 26 on a 2500HD Silverado and had been waiting 3-4 hours for AAA to show up. Ethan answered after one call and showed up asap, within 30 minutes from his last job. Once he picked us up he transported us extremely efficiently and got us to a tire shop. The tire shop was not able to get us unless we waiting 3 hours for an open slot, Ethan helped us get the tire mounted immediately and even installed in the vehicle. I cannot say how much we appreciate Ethan’s help and advise anyone in the area to give Ethan and JRs towing a cal immediately for any issue. He worked with us in every aspect and was extremely fair on price and timing. Please give JR a call for any of your towing needs and he will be there without question to assist and

Huge thanks to JR Towing & Recovery for helping us out when our car broke down a couple hours from home. They took on a long-distance tow without hesitation and were incredibly kind the whole way. The driver was polite, professional, and informed us from start to finish. We really appreciate the help — they went above and beyond for us.

I would still be on the side of I-95 at 1 am in a construction work zone waiting on USAA to find help. I called JR’s. Towing and he gave me an estimated time and showed up on time to help me. I’m so very grateful for the timeliness and professionalism that was provided to me. Thank you so much!!!!

Five star old fashioned service!! When I had a tire blowout on I-26 and called these guys, their driver, Chris was there within the 25 minutes he promised. He greeted me professionally and directed me to his clean- cigarette smell free- truck while he CAREFULLY loaded my car onto the trailer. I drive a Prius with a very low front end. He took me straight to the tire place I had selected and I was on my way. I wish every business was still like this. Thanks Chris! Thanks JRs towing. Your great customer service sets the bar high.