J.W. Automotive Repair

Milan, IL · Auto repair shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Milan
#10
of 29 shops
City Percentile
36%
rating percentile
Address
J.W. Automotive Repair, 448 3rd St W, Milan, IL 61264

J.W. Automotive Repair is an auto shop located in Milan, IL. It is one of 29 auto shops listed in Milan. Its 4.3-star rating is slightly below the Milan city average of 4.5 stars. It ranks #10 of 29 auto shops in Milan. There is 1 photo associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Gina Faralli · Jun 2023

WORST auto repair shop in the entire QCA area. My best advice, in summary, is RUN. Reasons: Extremely dishonest mechanics. They told one amount for repairs then tried to change the amount right after. Finally got them to honor the original amount they told (which was still $200 more than any other shop would charge for the work, made plenty of calls and did my homework) and they claimed their card reader was down. Considering I work handling financial legal matters, I then verified twice that I could get a money order to bring in to pay their already steep price. The individual on the phone said yes— TWICE. So obtained the $900 money order, filled it out to their “business” - since after all, isn’t that what they are SUPPOSED to be - then upon arrival to pay them and pick up the vehicle

★★★★★ 5.0 Kai Bu · Oct 2023

Fast, friendly, and fair service. I had AAA tow my vehicle, which had a blown tire, off the interstate to this oasis. Despite being busy with their own service schedule, the gentlemen here fit me in and got me back on the road with pit-crew speed. Thanks guys! 🙏

★★★★★ 5.0 Austin Keegan · Nov 2018

I literally could leave the longest review explaining all the reasons that this gentleman should be your mechanic but i will keep it simple, im not a friend or a relative just happened to stumble upon one of the best mechanics and humans left in the QC! My time bouncing from shop to shop trying to find a reasonable priced and intelligent mechanic is over. This guy is the real deal! I appreciate ya John

★☆☆☆☆ 1.0 Katie “Kat222” Salern · Sep 2023

Sorry for your loss, but it took me two months to gain the strength to confront John about his deceitful business practices, the emotional trauma he invoked in me during the process, and to give him one final chance to make this right as the repair was never completed. I need to speak my mind. I went the entire summer without air conditioning because you didn't do your job. I paid you everything I had in hopes I would be back on the road to make money. I haven't been able to work because I can't drive for rideshare without a/c. Not only that, you accused me of lying twice- which I proved you wrong because I drive rideshare and happened to have a recording device In my car so I could prove that YOU told me the price was $60-$70 to change the part depending on how complicated it was to get t

★☆☆☆☆ 1.0 Kyle Pitman · Feb 2023

Worst shop I've ever dealt with. I can handle a rude guy in the phone, but this guy did not update me at all. Car sat there for over 2 weeks just to be told he didn't want any part of replacing fuel lines and a gas tank. Not an extensive job! And I had to call for each update. Worst experience with a shop I've ever had

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Oil Change ✓ Mechanic ✓ Appointments Recommended ✓ Debit Cards

Services

Auto repair shopAuto tune up serviceBrake shopOil change service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.