Kent Collision Center

Some idiot backed into my car when my car was parked in a parking lot. He took off w/o leaving his info but thankfully, my attorney firm managed to find him. I called Tesla but they only do body shop in Bellevue & Lacey location. So, we decided to go to Kent Collision since they were the closest (at 30mins away) & they were certified to work on Tesla cars. Went in for an estimate in early October. Waited for them to order my new bumper. Scheduled. Dropped off my car on 10/24(3pm). My car was ready for pick up on 11/4. Little disappointed they needed a whole 6 days just to paint & replaced a new bumper. My Ex used to work as an auto painter & he never took that long for that simple job. When I picked up my car, I saw an alert saying my “audio system unavailable”. My horn & alarm

Absolutely an amazing experience. Being without your vehicle is stressful enough however the staff kept me updated, were super professional from reception to car pick up and honestly, I think my trunk opens better than it did pre accident!! Special shout out to Lexi as she simply defines what true customer service is!! Thanks Lexi and thanks Kent Collision!!

I was very hesitate to come here as at the time, there were no reviews for Tesla's being repaired here. I've had a very poor experience another Tesla certified repair shop that was rated 4.9 stars. I had also gone and got another estimate from another 5star review shop on the Eastside. Without going through all the details, it was not only MUCH higher of an estimate, the timeframes and out of pocket expenses were incredibly high. However, after taking my Tesla Model S Plaid in for an estimate to Kent Collision and talking with Austin, my mind was put at ease. I can't emphasize enough how the service was hands down better than the other "highly rated" shop. Austin took a lot of time with me throughout the entire process and took extra steps to help things go much faster. He even preorde

I had a great experience with Kent Collision Center. Their team was professional, communicative, and completed the repairs on time as promised. The quality of work was excellent, and the process was smooth from start to finish. I appreciated their attention to detail and customer service throughout the repair.

We took our Tesla y here to get repaired after being rear ended (in central Washington). Kent collision staff (especially Alexi) were WONDERFUL and HELPFUL repairing our car and helping us! Alexi even came in on her day off so we could pick up our car. We especially appreciated the delicious jam! They took very good care of our car and us. Thank you everyone at Kent Collision!