Kenworth of Louisiana - Lake Charles

If I could give a 10 star rating for this company i would most definitely give it . To Justin ,hunter, Tylor ,and evan if it weren’t for them I would have been stuck and not be able to diliver my load they went above and beyond to help me with a load that had shifted out of my trailer I called about 10 places before I ran into this company and with no hesitation over the phone thy told me to come right over . Didn’t ask me for not one dime or even wanted to accept my money may god bless all of u and this great company for having such great and caring workers thank you all once again .

Water pump took a dump, and they sent the tech I believe his last name was smallet but very professional and any questions I asked he had an answer thanks to the Emergency after hours for getting me going on the Labor Day holiday and I really hated to disturb the gentleman time thanks John for setting it up and get me back rolling Willie Wall Jr @FivekTrans. C/O Cherokee National/Tribe Express

Visited dealer this past Saturday for a couple little repairs. The 2 technicians were amazing. Very professional and very thourough. I go out of my way to come here because of their quality. I assure you they are in the top 5 dealers in the country. I always leave repaired, and always leave with nothing but gratitude for the quality work and fair pricing that I paid to get it. This place will change your mind on the customer experience that you usually get at a repair facility. Be prepared to be pleased and glad you came here. Another fantastic and amazing visit, thank you for what you do.

Wowww....I got here at like 6:30am, talked to the service office lady Mrs Amanda, who was very pleasant, knowledgeable and informative.....but not at all arrogant or obnoxious....plus she was also very beautiful... inside and out, with a wonderful sense of humor! She had my truck looked at and serviced on in 15 minutes or less!!! They discovered what the issues were before 7:30am...like I've never seen such speed and promptness in the trucking industry for services... everyone was in business mode but with a happy joyous attitude....freaked me out!! I loved it!! AND all of this is coming from MY hometown in Lake Charles, La....which I'm very proud to be a native of....While I was waiting, Mr Joe, the serviceman was nice enough to educate me a little bit on the differences of the Paccar a

This is the best truck shop I’ve been to in a very long time. If you’re in the Lake Charles, La. area this is where you should bring your truck for service. Service is 100%, Customer Service 100% and comfortable if you have a special person riding with you on the road. Yes I will come back