K&K Towing and Recovery

Hello, my name is Andrew. I am writing this review to let everyone know how outstanding your team is. If I could give 10 stars, I absolutely would. You had a dispatcher named Garrett, and he was phenomenal. My wife broke down on the side of the road and called me in a panic. I rushed out of the house to help her but accidentally forgot my phone. She was in a bad spot and very scared, and Garrett stayed on the line with her for a good 15–20 minutes until I arrived. He helped keep her calm and made sure she wasn’t alone during a stressful situation. You all are true all-stars. Keep up the amazing work, and thank you so much for everything you do.

I can not give this company enough stars. We got our U-Haul stuck in the mud due to all the rain over the last week. Our driver Austin arrived in 15 minutes after we requested service. He was very professional and did a fantastic job! Highly recommend… definitely will use again! Oh did I mention he pulled us out in the rain !

A LOT OF DAMAGE to my yard from K&K Towing and deceptive practices. The driver pulled a car that slid onto the slick bank off my driveway approximately 11 feet. After Ron pulled the car back onto the concrete he said "you spoke to a new dispatcher that doesn't understand pricing so the $125.00 she quoted you isn't correct the price is actually $250.00". He DOUBLED the price once the job was done. I wasn't happy about the false bait and hook style of their business, but I was stuck with his decision. Next he backed down my driveway and went way off into the yard and caused all of the damage in the pictures below. His "dispatcher Jodi" called me 5 minutes after the damage and said that they would take care of the damage. The next day I reached back out to Jodi and she sent me a text that sh

Unfortunately one of Georgia’s lovely roadways took a bite out of my new tires today. After using my app to request roadside service, I thought all was ok. After 3 calls to my insurance provider and the tow company, I began looking around on Google and Yelp. After 3 hours of waiting and my morning ruined, it was time to call someone else. I called K & K. A very pleasant woman answered the phone, I described my situation and she told me that she could have someone to me in 30 minutes!! This was a no brainer. She asked the basic information and we got off the phone. 17 minutes later, yes 17, D.J. arrived, had my vehicle loaded up and ready to go! In less than 30 minutes, I was very pleased with their service! I highly recommend them to anyone needing a tow service! Thanks Again D.J.

When you need to have your car towed it's never a particularly good day, but if it has to happen then I'm glad I got a chance to deal with K&K (and particularly Zach) Towing. Zach was kind, helpful and made sure my vehicle was safely delivered back to my house. Hopefully it's a long time before I call another tow truck, but K&K would be who I call. Thanks again, Zach. Really appreciate your help today.