KPS Princeton Garage

It’s disappointing to see a business owner spend so much time responding defensively to negative reviews instead of taking accountability and addressing legitimate concerns. Imagine if that same energy were put into improving the business and customer experience. After apparently being in business for “40+ years,” you would think the motto “the customer is always right” would still carry some meaning. But judging by the responses here, that doesn’t seem to be the case. When an owner responds with sarcasm, excuses, or blame toward customers, it raises serious concerns about how issues might be handled if something actually goes wrong with your vehicle. Several responses appear to shift blame onto the customer while dismissing concerns as “misunderstandings” or claiming the business alread

I have used KPS for oil changes, brakes and rotors, and struts for my two vehicles, a Toyota Highlander and Mazda6. We have found this business to be friendly, trustworthy, and highly competent. They have a broad warranty that applies to parts and service that enhances peace of mind, and is similar with what a dealer would provide for vehicles outside of the manufacturer warranty. But what you get with KPS, unlike some dealers, is honesty about what the car needs and no “upselling”. I have saved thousands already in the last year by getting second opinions from KPS after dealers made questionable assessments of what my car needs. If you want honesty about what the car needs and without the proverbial hit job for $500-$1000k for “fluids” in closed systems and other items outside the regu

I strongly recommend that you take your car for service @ KPS. I rolled a 1948 Willy's Jeepster - that's right, a 70 year old car - into the garage with serious engine problems. Not only were the folks at KPS able to diagnose the intake/exhaust manifold issue, they were patient with me for several days while I found various replacement parts and instantaneous with the repair once the right parts arrived. Steve, our mechanic, also went the extra mile tweaking several other components to make the car run smoother and faster. I'm guessing our Jeepster hasn't run this well for 25 years. Many many thanks KPS! We'll be back, and you should stop by too. Best, Cal and Rick

Excellent garage and top notch technicians/mechanics. I went in for new tires and a 2.5 " Teraflex Suspension Lift. I was able to talk it all out with Bob over email and he was very responsive. Bob came up with a plan and timing around the install. Bob was accommodating and knowledgeable in sharing some suggestions too in terms of parts. The shop is very clean and well managed and the costumer service on point. I will be returning soon to add an front end adjustable track bar to add on and further improve the suspension of my 2016 Jeep Wrangler JKU...

Happy to give them my business. Mark and Bob very knowledgeable, nice/friendly, and act quick. I called them about my issues for my Range Rover and within 30 minutes they sent a quote. Repairs took few days longer than expected but that was due to waiting on parts. I Have full faith in these guys to work on European/German vehicles. Honest hard working guys who won't rip you off like the dealers. & the complimentary full car wash is a nice added touch! Happy I found KPS