Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

Tyler and the team at Krystal were amazing to work with from the get-go. After a not-so-great experience with a Ram dealer near me, I immediately called Krystal, as my family has had a long and positive relationship with them. Tyler was very helpful in picking out the truck and in ensuring that as much of the process could be handled over the phone before I drove down from Saranac Lake. I spoke with numerous other dealers before speaking with Krystal and they by far have the best customer service. They have treated my family and me well every time we’ve bought a vehicle through them. No matter where you’re coming from I highly recommend working with the team at Krystal!

I recently purchased a 2024 Jeep Wrangler from Krystal and had an amazing experience. Tina was absolutely fantastic to work with—friendly, knowledgeable, and efficient. She made the entire process smooth, from start to finish. The transaction was quick, and delivery was completely seamless. I absolutely love my new Jeep, and I couldn’t be happier with the service I received. If you’re looking to buy a Jeep at Krystal, definitely ask for Tina! Highly recommended.

I had a fantastic experience purchasing a used vehicle from Krystal Chrysler Jeep Dodge. They had a specific vehicle in stock that is not all that common to find at most dealerships. I was able to negotiate the deal entirely online, and they offered me the best trade-in value out of the dealers I had communicated with. My sales rep, Jamie, was excellent to work with—very professional and responsive. Most importantly, the dealership was not high-pressure at all during the purchase process. If you’re looking for a transparent and stress-free car buying experience, I highly recommend them!

After a long couple of months of searching for a gently used 2500, I finally found what I was looking for at Krystal's. I really loved the atmosphere here, as I didn't feel like I was getting the typical "car salesman" experience. Jamie was a great salesman and never tried to force me into something I didn't like. Hopefully I won't need a new vehicle for a long time, but Krystal's will be my first stop when I do.

We had been longstanding customers of Krystal Chrysler, Jeep, Dodge Ram in Warrensburg, NY having leased 3 Jeep Wrangler vehicles from them since 2017. Our 3rd Jeep was a 2023 Wrangler. This vehicle was brought in 4 times for the death wobble and had two recalls, oh and a 12 volt battery that went completely dead (all within 2 ½ years). We take excellent care of our vehicles and when we return the vehicles they are like brand new; operationally and visually. The last time they “fixed” the vehicle, we hadn’t even driven a hundred miles when the shake was so bad we thought the vehicle was going to break in half. It had become so unsafe I was afraid to drive it. Since they were unable to fix the death wobble we asked if they were willing to negotiate with us by buying out the lease and w