LaFlamme's Auto & Truck Services, Inc.
Westfield, MA · Auto repair shop
- Address
- LaFlamme's Auto & Truck Services, Inc., 33 Fairfield Ave, Westfield, MA 01085
- Phone
- (413) 562-9509
- Website
- laflammesauto.com
- Status
- Closed · Opens 7:30 AM Mon
LaFlamme's Auto & Truck Services, Inc. is an auto shop located in Westfield, MA. It is one of 68 auto shops listed in Westfield. Its 4.9-star rating is above the Westfield city average of 4.5 stars. It ranks #5 among Westfield auto shops by combined rating and review volume. There are 10 photos associated with this location.
About LaFlamme's Auto & Truck Services, Inc.
With over 25 years of experience, LaFlamme’s Auto & Truck Services is the trusted choice for auto, truck, and trailer repair in Westfield, MA. Our ASE-certified team provides complete care including state & DOT inspections, brake repair, suspension... More
Hours
| Saturday | Closed |
Customer Reviews
I don't usually write reviews like this, but because of this experience I feel compelled to. I went for an inspection and my two front marker lights were out, so I failed. That's fine - it's important that all such lights are functioning. They asked if I want them to replace them ... I said sure, go ahead, confident that they would charge a fair price. Then I asked "how much will this be?" $80. Eighty dollars to replace two small lights. I'm all for paying a fair price for a service, but this seemed like an exceptional example of price gouging. I said don't bother I'll do it myself. I drove to AutoZone, paid $8 for the pair of lights and the clerk came out and installed them for me for free. It took him about 60 seconds. (It probably would have taken me about 4 minutes to figure
I first learned of LaFlamme’s Auto Service when searching for a place to renew my inspection sticker. I happened to drive by the area of RT 20 where they are located and saw the inspection sign. I drove in the next AM at 7:30 when they opened and was in and out in 20 minutes. They ran a class A operation from what I saw and offered me $25 off my next visit. So when my next car service came due I made my first appointment. They made everything easy, professional, friendly, and efficient. Douglas at the desk took his time explaining everything. What impressed me most was their explanation of what I really needed and what I absolutely did not. Much appreciated by an older woman alone at a service station. I will be back. Glad to have found LaFlamme’s.
I was getting a weird noise in my passenger side so I got that checked. Turns out my battery went bad. They were able to replace it no problem but it took a bit long. Understandable though since it's a smaller shop. Note that this place is small so make sure you get a ride back home if you know it will take a few hours to repair your car. Overall they did a good job.
Totally honest people. JR,Sarah,Chris and Douglas were the people I have dealt with thus far. Completely enjoyable, affordable, and honest business to trust with your vehicle. I also bought this really cool Westfield-Opoly game they sell for only $30!! I give this business 5 stars, as the Previously owner of Traskos whom I know personally, I know that he would NOT sell his business to "just anyone".
Honest, fair and thorough with fast turnaround on repairs. They document all current issues with photos, send you a comprehensive online report and help prioritize the necessary repairs to get you back on the road. Staff is friendly, respectful and goes above and beyond what is expected.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.