Route 20 Auto & Accessory Inc.

Westfield, MA · Auto repair shop

Rating
5.0/5
★★★★★ 5.0
Reviews
20
Rank in Westfield
#2
of 68 shops
City Percentile
79%
rating percentile
Address
Route 20 Auto & Accessory Inc., 1210 Russell Rd, Westfield, MA 01085
Phone
(413) 642-8101
Website
www.route20auto.com

Route 20 Auto & Accessory Inc. is an auto shop located in Westfield, MA. It is one of 68 auto shops listed in Westfield. Its 5.0-star rating is above the Westfield city average of 4.5 stars. It ranks #2 among Westfield auto shops by combined rating and review volume. There are 7 photos associated with this location.

Customer Reviews

★★★★★ 5.0 Becky Cortis · Mar 2018

Gene has always been the most reliable, trustworthy mechanic I have ever had the pleasure of doing business with. He is honest, responsive, timely and fairly priced. He never tells you things need to be fixed if they don't. When bringing your car in, you'll be met by his amazing wife and partner who takes just as much pride in their business as he does! They have a friendly staff who work hard to provide and maintain a professional and trustworthy service. Wouldn't go anywhere else!

★★★★☆ 4.0 Nicholas Carpenter · Oct 2017

I had an 06 f150, Gene helped me through two years of a varay of problems, and not once through it did he tell me it was junk, until I asked him for a personal opinion, it's time to let it go he said. Gene will never steer any one wrong, he is definitely a true trusting and great mechanic, and always has the time to fit you in. Also His wife is also a wonderful person who is also very knowledgeable. Both make a great team in meeting the customers needs! All around a great place to feel good to trust with your vehical! Thanks for everything guys!

★★★★★ 5.0 Matt Dowland · Jun 2018

My wife and I started taking our 2 vehicles here a couple years ago as recommendation from my father in law ( retired aerospace engineer who worked on his cars his whole life and didn't trust anyone else to do it right.) If Gene was good enough for him I thought we'd give em a shot. We have never been disappointed with Gene's workman ship or prorfessionalism. Never once sold us something we didn't need. Gene is fair in his pricing, great at what he does and is incredibly knowledgeable. Gene has kept my very tired Gran Caravan on the road and keeps my wife's Subaru running like a top. I can't say enough good things about Gene,his wife and the rest of the crew at Rt 20 auto. I recommend them to anyone I know looking for a mechanic. Gene is a true professional and the best mechanic I've ever

★★★★★ 5.0 T S · Apr 2019

Gene is a machine! Awesome guy. Gets the job done right the first time. Would never take my car to anyone else but him. He knows his stuff and is super honest. Fair prices always and never sells you on stuff you dont need. He also has serious knowledge on speed and performance modifications. Chevy genius!!!

★★★★★ 5.0 Sharon · Jun 2017

I highly recommend Gene if you are looking for an honest, reliable, knowledgeable mechanic. I've been having him do car work for me for a few years now, and every time has been a great experience. My father and uncle, both of whom are engineers, trust Gene to work on their cars as well - and I have never seen my father trust anyone but himself to fix his cars. Gene knows his stuff, and he and his wife are great people!

Accessibility & Amenities

✓ Wheelchair Accessible Restroom

Services

Auto repair shopTruck accessories store

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.