Lake Erie Automotive Service

I have been coming to Lake Erie Automotive for years and have had several of my vehicles serviced here. They are extremely professional starting 1st with communication. When you bring your car in for an unknown issue, They will either via a phone call or text message, explain in detail what they find and give you the price to fix the issue. They also go over the entire car and let you know any other finds that vary from a top priority fix to an upcoming fix. They guarantee and warranty their work and when you have your car serviced depending on the extent of the work you can wait in their amazing waiting area, offer you a ride in their shuttle service, and or even offer a loaner vehicle for no charge. This is as close to an A++ Business you can find.

Don't let the derelict condition of the parking lot fool you. This repair shop is TOP NOTCH. I've had two tires repaired there and my oil changed as well. No problems. The staff is expert and professional, but personable and funny too! What brought me back (besides the excellent service) was the waiting room. Varied choice of Keurig coffee pods, wrapped crackers and candy, fresh popcorn, comfortable seating, magazines, books, games for children, a play area, television, CLEAN RESTROOM -- I could go on and on. Rather than take advantage of their loaner car or shuttle service, I would prefer to wait there with a good book while my car is being repaired. These folks are my new mechanics.

This is absolutely an amazing place. I called on a Tuesday needing my 2007 Chevy Express 2500 work van looked at (only 3 weeks from when I purchased it) because the power steering and brakes went out. They said bring it in with no hesitation. After only two days they texted me and sent me a link with a multiple point inspection. Which under my assumption would be around 170$ based on what a comparable shop in Saybrook charged me previously on a 3500. Anyway…. Unfortunately they were not able to work on it for safety reasons and but didn’t charge me a dime!!!

Joe is the man! If you want a fair and honest assessment of your vehicles problems, and rental car at your disposal, go to Lake Erie Auto! 2 times is a pattern, 3 times I am convinced that they will do me right. I have had a string of unfortunate events with a few vehicles as of late, and if you are too, make an appointment with the Boss lady and tell them, Reverend Mitchell sent you. You will not be shocked with a bill in the end! Transparency at its best! They fixed fixed a transfer case on the work truck and the breaks and calipers on the Peter Pan minivan. They give you a detailed report and a scale to plan ahead for future repairs, I find this incredibly helpful. Remember friends, you get what you pay for. They may not be the cheapest ticket in town, but they are through Fair and Hon

This is a great place to have your vehicle serviced. We were visiting family and on the trip up north the condensate hose from the ac began leaking into the passenger side floor. We dropped it off and while they were working on the condensate leak and looking over the van for the ride home Garrett (the excellent mechanic working on our vehicle) found the sway bar links needed replacing. He did the above work and printed up an extremely thorough report of the work done including all the parts inspected for the trip home. We are so happy with their work we're considering having our van serviced by them every time we visit. They did a great job and the price was very reasonable for the quality of service we received. Have a beautiful day y'all 🫂