Larry Puckett Chevrolet, INC.

The trip to the Dealership was for the possible purchase of a Chevrolet Silverado W/T, but ended up with a 2026 Equinox for my Better-half. Mr Joe Black was efficient, knowledgeable, and professional throughout the sales process. He made no attempt to be pushy but was standing by to make the sale work when ready.

After experiencing three lifter failures, the final conclusion was that the engine needed to be replaced. The only explanation given by the service manager was that the issue was due to “faulty GM parts” and that there was nothing they could do—even though the lifters themselves were covered under their warranty. When discussing the situation, the service manager even commented that their mechanics “don’t make enough to deal with GM quality,” which I found surprising considering the dealership quoted $240 per hour in labor to replace the engine. Because of that labor rate, I ultimately had another shop install a new engine. During that process, the new shop discovered that parts from the original engine were missing, which required them to order additional components to complete the job.

2nd vehicle I’ve purchased through CT Thorn. Both transactions went smoothly. He is a great asset to your dealership! Miranda was amazing! She worked quickly to get approval for me and was very positive and helpful through the process. Very detailed and knowledgeable. Super asset to your dealership. I feel like they both went the extra mile to get me in a new vehicle. So far I am happy with my new truck!

Joe Black did an amazing job helping me get into my 2022 Ram 2500 Cummins Laramie. From start to finish, he was professional, patient, and straight-up honest. He broke everything down clearly, answered all my questions, and never tried to pressure me. Joe really went the extra mile to make the deal happen and made the whole process smooth and stress-free. If you’re looking for someone who actually cares and works hard for you, Joe Black is the guy. Highly recommend!

I bought a Tahoe a few weeks ago and love it. Joe Black was our salesperson and was awesome. He made our experience great. He had us in and out and answered every question with patience. We all know how buying a car can go. Thank you Joe Black.