Lee Toyota Service Center

None of us enjoy going for mechanical work on our vehicles, but the team at Lee makes it a little easier! They are professional, honest and kind.

The Topsham establishment has always had such poor customer service etiquette. I just inquired about brakes and it took 20 minutes to make an appointment and the girl couldn’t have been bothered to be dealing with it. Auburn Lee however is SUPERB I will just keep going there.

I have had numerous bad experiences at this Toyota. The customer service at the location is terrible. I had one service rep belittle me because I’m female and couldn’t possibly understand what he saying without making cooking references. Then today I went for my 8:30 appointment and came back around 9:30 - I was just getting a tire rotation and they had not even brought my vehicle in and then stated that because I decided not to wait with my vehicle that they did not start service and that if you do not wait at the business, the appointment times do not matter. They did not explain this when they asked me if I wanted a ride somewhere, nor did they confirm a time. The female then continued to be argumentative, even after numerous times I stated we were going in circles and that now I knew t

Work was fast and staff that I dealt with were great. My only complaint is I stood for a while waiting to be helped even though an individual was right there at his desk he did not acknowledge me and this has happened 2x with that same person.

Been going there for years!!! Always willing to listen when I have concerns but best of all don’t have me do more work than necessary. My Prius just passed 270,000 miles!!!