Les Schwab Tire Center

I can’t believe I’m leaving a public negative review. I have 25 trucks and trailers in my fleet and we get all our tires here. I had 2 negative experiences that I detailed on a Les Schwab email “how are we doing?” This made the store manager mad and 3 months later after I largely forgot about it, I have now been BANNED. Tried to appeal to the area manager and he was actually worse telling me they didn’t want my business if I was going to be negative. It’s been one of the strangest business experiences of my life. (Picture of one of our trucks with $8000 of Les Schwab tires on it)

Worst service I've had at les schwab. I'm a loyal les schwab guy it looks like I need to find a different tire store. We buy thousands of dollars worth of tires every year. They don't care. This location needs new management or something. Left our vehicle there for 3 hours for a simple tire rotation only to be told it would be another 3 hours before they would even look at it. And it does no good to make an appointment either you still have similar problems. Another guy walked in the door before me to pick up his vehicle that had also been sitting for 3 hours with out being touched. Only 2 cars sitting in thier bays 4 or 5 empty bays. Only 3 guys seem to be working. The labor force is not what it once was sadly.

Friendly service. Honest reps. I went in to get my tires rebalanced after the dealership put 8 oz of weights on one wheel. A asked them to be road force balanced. They went through the tires and only said one needed it. They saved me about $50 that they could have easily gotten from me without saying anything. Highly recommend this shop.

I've had a Les Schwab account most of my life! I've delt with many Schwabs in many states! Always been taking care of and happy with there service. Ogden location on the other hand, is the worst! Been in there a few times now, it's always been 2+ hour wait on a flat repair! One guy don't charge me, then the other will, which was the manager there! for being a manager he wasn't very professional about it. And that's me buying the tires from Les Schwab. Last flat I got, the guy crossed threaded my lug nut, and of course they don't fix that! Had to take it to a mechanic! Didn't even get a sorry out of that one.

I had a staple in the tire of a car I'd just bought a few days ago. I went in close to the closing time and they still made room for me and even stayed late to get it fixed. They ended up doing it for free and did a perfect job. The staff was so positive and helpful. Loved the interaction with them and will definitely be coming here for all my tire needs.