Lexus of Manchester Parts Center

Waited from 8am to 2:20pm for Fed Ex today. Had to pick up my son from school 5 minutes down the road. Came back home and I missed the delivery. *Signature required... Fed Ex tracking does not indicate approx. time the package will be delivered (they don't give you a window). I can't even waived the signature requirement. Called Fed Ex., I was told 8am-8pm. Ok. Do IRA Lexus really expect their customers to be home for 12 hours and wait for a $300 auto parts package? Most of us work and have a life! I have received countless packages from Amazon, Ebay, and other auto dealerships without a signature requirement. Some 4 time more in value. Why not just insured the package and bypass the signature (you are charging me extra $ for signature requirement shipping method already)? This proces

Parts were as advertised...the new floor mats fit perfect and the key fob protectors look great plus I don’t have to worry about damaging them.

Took a little while to obtain my order initially but finally was contacted by your parts department and actually received my all weather car mats when expected. So kudos as the order was received “as ordered”.

Great people. Has to get my lexaus served, they Went to great details regarding prices and what I needed to repair. They know their cars very well.

Awesome. Saved 150.00 +. Very helpful and the Genuine parts fit perfectly. Northside Lexus Houston wanted twice the price for the same items.