Lia INFINITI Auto Repair & Service Center

Sami Dawood provided excellent service during my recent visit. He was professional, knowledgeable, and kept me informed throughout the entire process. He made everything smooth and stress-free, which I truly appreciated. It’s clear that he genuinely cares about his customers. I highly recommend working with Sami!

I’ve had the pleasure of working with Michael Bingham multiple times at Infiniti, and he’s been outstanding every single visit. He’s always solid, dependable, and goes out of his way to make sure everything is handled smoothly. His communication is clear, he keeps you informed, and you can tell he genuinely cares about the customer experience. On top of that, he has a great personality—professional, friendly, and easy to talk to—which makes the whole process that much better. Michael is truly an asset to the dealership, and I always feel confident knowing he’s taking care of things. Highly recommend working with him if you get the chance!

Michael Bingham and Billy are excellent. From the minute you arrive to the pick up of your vehicle they treat you with the best care possible. I love that I can drop off my car get a ride home and be picked up at home. Everything is taken care of. Absolutely love my QX50 But the service at Lia Infinity makes the ownership experience exceptional. So happy that the issue with my console was fixed. Michael made sure everything was perfect when my car was ready for pick up.

I received a letter from Infiniti about a recall. I called my service adviser Sami Dawood. He got me in right away. Which I was not expecting. It worked out perfectly, because I was going out of town, and didn't need the car back quickly. With that being said. The team got my car done the same day. So my car waited for to return for it.

Michael was very great to talk to over the phone. I am in the customer service business so I really appreciate and see the “smaller” things. I came in for my oil change (that was expected — baseline) … AND they also cleaned the outside of my car and my floor mats !!!! That is super appreciated and above and beyond. Thank you guys — keep up the good work.