LKQ Minnesota

We purchased a motor from LKQ Albert Lea that had a crack on the bottom of the oil pan. Not a huge deal but not expected. Once the LKQ motor was installed in the vehicle and raised on the hoist we discovered the crack. I took a look at the location the motor sat in the shop a few days before install and found the floor covered with oil the same size spot as the pallet the motor came in. Their warranty does not cover this. I was told they would ask the boss and never received a return phone call so I called back and was told the boss confirmed this is not covered by warranty. So I am stuck having to fix the LKQ motor without any type of offer to help at all with that additional cost and time it will now take.

Customer service is terrible, rude person answering the phone, you’ll sit there for 30 minutes with no answer and when you finally do they’ll tell you to come pick up a part and when you get there the lady helping will also be rude and the part won’t even be there! Very frustrating dealing with this.

Needed a whole ass motor. The woman i spoke with was super helpful, and gave me a great deal.

Nearly impossible to get anyone on the phone. After numerous calls, I finally got someone to answer. Unfortunately, customer service isn't their strong suit. Very rude person answering the phone. Hard to give a good review at this point.

Saved me big money!! Dealership was charging me $1,200.00 Got same part for $81.78. ... Brake booster was the part I got. Installed and good to go now... Thanks LKQ!!