LKQ Portland

I haven't had to buy a used part in over ten years. I was surprised that I could not just go down to foster road and pick it up! So just know that you need to order the part and pick it up on a different location. Mindy was awesome helping me out! Great service

They had 20 years or so of customer loyalty, with service getting worse over time. The experience with them last time, recently was exceptionally bad and we will never send them another recommendation or even call them again. For a business with silent warehouse floors and no customers in the lobby, they hate helping anyone!

Truly 10% success rate even getting through. Their phone just rings and then hangs up. I have to try at least 10 times to get a person on the phone, and just waste hours of my time

Extremely frustrating experience. I called in to ask where the pickup entrance was, and the person who answered the phone was completely unhelpful. When I tried to explain my situation, he laughed and told me to “relax” instead of actually assisting me. The store is an hour out of my way, and I had to leave work early because I don’t have any other time to make the trip. If the person on the phone had taken me seriously and given clear directions, I would’ve made it on time. Instead, I ended up circling the building twice trying to find the correct entrance.

Latonya Mc cauley she went out of her way to help me with a part I had a part that they gave to me that was broken and then I had to return that and then they are they return and gave me the same part after I returned it so then I had to go back and get a third I had to go back a third time and get a part and then she work with me and she gave me a refund she was very nice and kind