LKQ Savannah

Ive called numerous of times before and after the holidays during normal business hours. No one is answering. I'm waiting on a part I ordered and still have yet to receive my part. It's January and I ordered the part December the 18th 2025.

Got a radiator from them and the person they had pull the radiator damaged it so they tried to sell it to us anyway. We hadn't left the parking lot from picking up the radiator yet and took it back in when my husband noticed it was not only bent it was cracked. So he went to get a refund and they said the return would have to be in a specific return package even though we hadn't left the premises from picking it up. They said 3-5 days after they took my money immediately after paying for it that a refund would be posted. Looks like I have to go all the way to the store to figure out why they take my money but refused to give it back.

THESE PEOPLE ARE LIERS AND LIKE TO OVER REACT ON SMALL THINGS AND SMUDGE OTHER PEOPLE NAMES OVER SOMETHING STUPID. THEY ALSO LIKE TO TAKE BACK THIER SERVICE OR TIME HELPING PEOPLE IF THEY DONT AGREE WITH YOU. CASH AND CARRY IS WHERE YALL NEED TO GO INSTEAD DONT GO TO THESE PEOPLE. THAT LITTLE GIRL UP FRONT IS THE WORST! SHE NEEDS TO BE FIRED! OR MADE TO WRK IN THE YARD!. SHE ACTS ENTITLED AND RUDE AND TELLS LIES AND CAUSES TROUBLE FOR EVERYONE INVOLVED! THIS PLACE IS DRAMA ALL DRAMA THEY ALSO DONT GIVE YOU YOUR MONEY FOR RETURNED PARTS THEY SEND A CHECK IN THE MAIL! LIKE I NEED MY MONEY NOW

If I could give zero stars I would. This has been the worst service experience I have ever received. I call about having a vehicle towed away from my business. I was scheduled for a pick up of between 9-11, around 10:30 I called to confirm they would still be arriving in that time window. I was told yes the driver would be arriving soon. At 11:30 I called back because the driver still never arrived and was told that he would be arriving in 30-45 minutes max. After 45 minutes passed I called back again to see where the driver was and was told I would be receiving in email in 15 minutes for some reason? Finally the driver calls at 1:00 to say he is on the way when I asked about the time window he informed me that he is a third party company and it was just assigned to him and apologized. The

Came here for a motor last year with no problems. A couple delays on delivery but that wasn’t a problem. My husband and I came here yesterday for some hood hinges and was helped by Elizabeth (beautiful spirit by the way). Out of no where Nancy with the short ginger hair came to ask her something. Well Elizabeth must not have done something right and Nancy WENT OFF. Belittling her right infront of us, raising her voice, Even slammed our money that we gave to her in her hand on the counter. Just totally disorderly. I could not believe my eyes or what I was hearing. Elizabeth handled the situation so gracefully I really applaud her. You should never treat a co worker like that especially in front of customers. What we witnessed was just nasty and my heart dropped for her in that moment. Plea