Lockwood of Waterford

I would like to start by saying I don't have family in this residence. However in my profession I am called into many assisted living facilities. Quite often I get in and get out. I see filth in other facilities as well as lack of care, empathy or kindness. Lockwood of Waterford is the example of how assisted living facilities should be run and maintained. Happy staff. Friendly staff. Helpful staff. Clean lobby, restroom and living apartments. I was blown away by the great work this team puts forth. You all are amazing!

I have multiple clients who live in this building. I come in and out at least 5 days a week for years so I know the people who work here. They are all so kind to the seniors and strive to make them happy, bring opportunities to keep them moving, do fun projects, playing games, etc. If you're independent and a senior, this place is a good one to choose!

Amazing place for Nana. Great office staff. Maintenance are a life saver. Mini clinic is wonderful. Gives us a little bit of peace knowing someone is there 24/7 in the building. The housekeeping is outstanding. I just wish the food would better in portion. Nana likes her food. Overall a beautiful place for Nana.

Great care and customer service. Amenities are awesome. Meals are AMAZING and staff is super friendly. I would highly recommend.

The apartments are decent but this place seems overpriced for what the residents receive. Unfortunately, they require you to pay for at least one meal per day. The food quality has declined over the years to the point that my mother in law won't eat what they're serving. See the photo for an example of a dinner that adds $11 to your daily rent. They will also charge an extra $3 if you want to add a salad or soup and another $3 to deliver to your apartment.