Magnolia Heights Gracious Retirement Living

My mom has been living at Magnolia for the past three months. It is incredibly clean and well maintained. The staff have been wonderful, especially Carolyn. Her tours are informative and she has a wealth of knowledge about the facility. She knows every resident by name and makes sure to add personal touches to each resident's experience. Carolyn personally delivered 3 new puzzles on my mom's first day because she knew how much my mom loves puzzles. She made every attempt to make my mom's transition as smooth as possible. She is a true gem.

My mother has been at Magnolia Heights in Franklin, MA for 2 months and she is very happy there. She has her independence to live on her own with the added amenities that she needs. Three meals a day, house cleaning, activities, etc. Magnolia is clean and the grounds are well taken care of. The food is great and all the staff are wonderful and extremely helpful with whatever she needs. Carolyn is awesome and always keeps in touch with our family with how Mom is doing. Overall, I can't express how happy our family is that Mom is at Magnolia Heights. I would highly recommend it to all.

I have spent a few years looking for a place where my 85-year-old mother will feel comfortable. She's kind of picky about her environment and has moved in and out of a couple of places. She's finally found what she was looking for at Magnolia Heights in Franklin, MA. The layout of the building is great; residents don't have to walk too far to get to the central community areas. Most apartments have balconies. There's plenty of light all around; it doesn't feel stuffy at all. I've shared a few lunches at their dining area and I noticed a good sense of community. Maureen, the activities director, is a fun person to be around and her enthusiasm for her job is contagious. There are plenty of events and activities for the residents to participate in. I especially appreciate that Carolyn, the

Depending on what one is looking for in a Senior living facility, we can only comment on what we were in need of and that was a clean, safe and engaging local residence for our mom. After only 3 months of being there we have noticed a total 360 degree turnaround in our mom's attitude and daily demeanor. She has made new friends, tried new activities and was made to feel welcome right away by residents and staff alike. So far she is loving it there and is so much "happier" than when she was living "alone" .It truly is almost like having your own apartment in a hotel style environment with daily meals and your own housekeepers. The facility is in a great location, near shopping ,highways, trains and several other popular venues all accessible by their own little shuttle bus .My recommendatio

I cannot say enough wonderful things about our experience with Magnolia Heights. Carolyn, Lew, Verna, Maureen, the housekeepers, dining staff, shuttle driver, and maintenance workers have truly been a blessing from above. They are all ABSOLUTELY amazing. We were at a difficult point in our Mum/Grandmother's life where she could no longer drive and really should not be living alone as she was just spending so much time being sedentary, watching television, not interacting with others socially, and not eating healthy or on a regular basis. Covid really took her fire and zest for life away from her. A family member suggested we check out a place in Franklin. We were all curious yet apprehensive to check it out. Carolyn met with us and gave us a wonderful and genuine tour. She is so knowledg