Mark's Auto & Collision

Very friendly, excellent work! Made my truck look brand new again in less than 2 weeks!

Best service and workmanship around! Also the nice and friendly customer service.

He came quick; he had an a rude demeanor towards my mom. She had just had foot surgery and had waited on AAA to send her a tow truck for 7 hours. An awesome Pierce county deputy asssisted us. Mr. Mark told my mother, upon arrival with an unprofessional tone: "I need $125 cash."..After explaining she would need to go to an ATM because she doesn't carry cash in high amounts like that, he then proceeded to say "If your not at your house with the money in time, i'm gonna LEAVE and take your car to my shop!" .My husband and children drove my mom to ATM at Circle K in patterson (a mile from her home, three miles from the tow location) and got the money and met him back at her house, where he dropped her car off in the entrance of her yard (right smack in the entrance). I'm not sure if it was bec

Did a great job on my husband's truck.

I perceived Mark’s Auto & Collision as a wholesome, small town business that took care of their work with pride, but unfortunately this was not entirely the case. It’s best to start with the positives of working with Mark’s, and the reasons that they are receiving two stars instead of one. At the time, I worked a few minutes up the road, and Mark’s asked me to drop off the vehicle that day. We agreed I would drop it off before work on that week’s Monday. When I arrived at Mark’s, I asked if they would not mind driving me to work, “I work just up the road at Distribution.” Mark’s son had no issue giving me a ride. They also worked on the price—a repair on the passenger and driver door from a driveway mishap—for the individual paying for the damage. This is where positives stopped with this