Mark's Service Center-Automotive repair

Andrea and her team got me in pretty quickly, picture and video content was sent to me via text, showing me what was going on with my vehicle! I was able to accept/ decline work as they advised level of urgency. The work was completed that day and I had a loaner to run my errands in. I just could not be more delighted by my experience with car service. How easy, stress free and comfortable I felt was awesome. My questions were literally answered not only by Andrea, but by a visual with a detailed write up describing what I was looking at! Unbelievable really! Nothing like trust, honesty and respectful customer service. I can't imagine I will go anywhere else! Also, the decor was so cheery inside ❤️

I had an oil change and was very pleased with your service. You took good care of me and my car. And you also a week earlier you did my inspection. Your services with both were one that if I need anything else done to my car I'm coming back to you. Thank you for taking care of me and my car.

Marks provides great service and goes the extra mile to care for their customers. Their road side assist got to me quicker than triple A when my car died in the middle of an intersection in Syracuse and Mark’s employees checked with me to make sure I was doing okay.

Message to owner: he actually didn’t leave out a bolt. We believe you guys did to try and charge us more money. My car was driving completely fine for months after his repairs were made. Then all of a sudden you guys tell me it’s randomly missing a bolt and I can’t leave your parking lot. Hate to break it to you but I can take my car whenever I want, I only brought it there due to my accident in Florida. Shops like you just want to overcharge and keep my vehicle. We did not drive 137 miles, another lie. You guys kept my vehicle for a whole day before even doing work. Probably driving it around 🤷🏻‍♀️ Charged me $300 to change a sensor.. bring my car back due my sensor light coming on after not even 50 miles and they want to charge me more money when they did nothing this time.

Mark’s is the most honest, friendliest place to get your car serviced/repaired. I won’t go anywhere else. In fact, I’ve been going to them for over 10 years now. Thank you Mark, Matt, Andrea and the entire service team for your dedication and passion and consistent hard work.