Mavis Discount Tire

Had an appointment today to get my brakes checked out because I just got them done about eight months ago and they started making a noise. The brakes and rotors were changed about eight months ago or less got to the shop at 9 o’clock for my 9 o’clock appointment three cars went in before mine when I already had an appointment and I was there the day before waiting in three hours. That’s why I made the appointment for Sunday morning at 9 AM when they opened up, they said that I had a caliper that was malfunctioned in, which wasn’t a big deal. OK fine replaced it to brakes and rotors are under warranty and I just have to pay for labor. I finally got out of there at 2:50 PM after supposedly they ordered the wrong part then the mechanic stripped 4 of my wheel studs those are the things that yo

January 20,2026 SML Toyota Tundra ⭐⭐⭐⭐⭐ Outstanding service at Mavis Discount Tire on 5th Ave in Troy, NY. The gentleman at the front desk took excellent care of me from start to finish. Someone had cut all four of my valve stems, and I was in a tough spot—but he immediately stepped in, handled the situation efficiently, and got me back on the road without delay. That level of responsiveness and professionalism made all the difference. Five-star service across the board and highly recommended.

Great team. Drove up let them know what was going on and was out within an hour. Everyone was really nice. Stacy was great at the front desk

I could not be more disappointed or recommend a place less than Mavis!!! A couple years ago I bought my wife new tires for Christmas at this Mavis on 5th Ave in Troy. After the tires were installed my wife noticed a clunking sound when she turned left. She brought it back to Mavis, they took a look, and couldn’t figure it out. They threw up their hands and sent her on her way. “Not our fault,” they said. Then she brought it to our mechanic and they couldn’t figure out why the clunking sound was happening but they rotated the tires. The clunking stopped. A year later we had the tires rotated again and the clunking was back. What the heck? So my wife brings it back to ou mechanic and they discover that one of the tires was a different size. And, now, the tires had worn unevenly and she ne

I came to get new tires on my car and they told meI I needed brand new Rotorsput on and pads and they are telling me that I need to replace them also said my back suspension was bad. I have a breakdown from my mechanic that is fine. My brakes and rotors are less than a year old.I only wanted to get all season tires but they tried to pick the car apart to get more money. They did not have me walk under the vehicle while it was up like my mechanic does to show me anything they just had the customer service person setting up appointments telling me that my car needed all this work on a voicemail call. She also told me that her Regional manager was there and would discuss discounting my tires since I received an email for $79 a tire but paid a lot more than that. I spoke about getting financin