Max's Garage and Towing

I think that max is a rude person and he has no respect for nobody he has my car and he’s not gonna let me have it until I pay what I owe on it if I don’t get the money and come get my car he told me that he’s gonna put in the newspaper and sell my car he is charging me $54.88 a day plus towing fee and storage seat and every time I call and ask about my car he’s always rude to me and tells me that he can’t tell me but only one time about my car and I told him that I got laid off my job. I don’t have the money to come and get my car out. I wish I did because I can’t afford to lose my car, but he don’t have no mercy at all. Nobody all he wants is the money.

The employees at Max’s garage were helpful the day I came to clean out a car my husband had a wreck in but if you can avoid dealing with Max, you should do so. If you or your loved one has a wreck, do what you can to use a towing company that has grace and kindness because Max is lacking. The ugliness we had to deal with was absolutely unnecessary not to mention the cost being excessive. We had to have insurance company call twice just to get cleared to remove items which just shows a lack of communication at the garage.

Called to get quote on repair. Was given a flat rate of $115 to diag and tell me what is wrong with van. Called to check on progress the day of service and was told that they had staffing issue. I can understand that. Called next day and it had not been started on yet. Called third day and it was just getting started on. Received call about an hour before they close letting me know they don’t have a full diag cause, it is possible wiring issue. When I asked what I owed i was i formed it would be about double the flat rate that i was quoted, a total of 257.91, when i was not called for authorization of extra cost. My problem with this is when i asked the tech on the phone he went into an explanation of his labor and checking work that was already preformed. Now if I had been called

Max was very rude to me when I called to request details of a bill that was 4 times the quote provided. He refused to discuss the details UNTIL THE BILL IS PAID IN FULL.... Yes that is correct he would not discuss the details until the bill was paid. Refused to speak to about the bill. SHADY!!!!! UPDATE: I could only edit for a response. The man I spoke to told me he was Max, I specifically asked, that is all I know. I do not find this situation funny at all as it is very stressful for my pregnant daughter who also has to care for toddler child and deal with this awful company. This vehicle is for my daughter. She just went into your facility and requested a copy of the invoice, she was refused a copy until she submitted payment, again 4 times the deductible. It was shown to her bu

Max has worked on our vehicles several times n we have never had a complaint! They can do it all! From spark plugs to transmissions, air conditioning! Good hard working folks! Thank you so much for taking good care of us!